Lead Product Manager

Company

Cox Communications, Inc.Engineering / Product DevelopmentLead Product ManagerManager - Non People LeaderHybrid - Ability to work remotely part of the weekYes, 5% of the timeDay

Compensation

Compensation includes a base salary of $108,800.00 - $181,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Provides continuous and visible leadership for current product performance and future development and deployment plans.  You will be accountable for and serves as an authority on all aspects of product portfolio's lifecycle including launch, customer experience, financial and operating metrics, enhancement priorities and product roadmaps.  This person will be recognized as subject matter expert on multiple products, models passion and drive for change and/or enhancements to satisfy customer needs and optimize customer experience through product innovation and/or improvements to internal organization, processes and technology, and recommends resources to address/balance customer needs.  The Lead Product Manager operates with considerable latitude for independent judgment, negotiates issues with peers and 1st level management to synthesize ideas and solutions that impact operational results.  The Lead Product Manager may be responsible for product program(s) that involve single to multi-year plans; developing or providing guidance to develop innovative solutions to highly complex matters.  In this role you will provide influence and leadership to cross-functional teams and other stakeholders on ideas and solutions that impact industry and/or corporate results, as well as provide mentorship and guidance to team members and associates.

What You’ll Do

• Responsible for delivering activities and tasks necessary for successful product development and launch projects and achievement of business objectives.  Contributes to planning, budgeting, resourcing and monitoring results.
• Manage and review allocated budget and actual spend for product development and lifecycle activities.
• Guide and support cross-functional teams to move ideas through a project funnel from ideation through deployment as the champion and owner of the initiative.
• Developing as leader with respect to project development, team interactions, business insights and product management.
• May generate business insights which guide product solutions. 
• Identify customer expectations and unmet needs with product and services to innovate and create solutions that address gaps and enhance customer experience.  Directs product features from ideation through deployment.
• Analyze customer, business and product performance metrics and interpret underlying drivers to translate into data-based recommendations.
• Develop a documented product vision which aligns with and/or enhances customer needs, market and competitive trends and corporate strategy.
• Translate vision into clear and defined business requirements to drive functional specifications and technical requirements. 
• Drive the development of business cases which define the product value proposition to support product and services roadmap investments in collaboration with business partners.
• Research and evaluate product performance to prioritize product improvements that optimize customer experience and strengthen financials.
• Facilitates communication amongst project leaders, peers and relevant department and cross-functional stakeholders to maintain alignment and awareness of current product state and vision. 
• Create, sustain and optimize operational practices and procedures to drive efficiencies.
• Monitors developments within the industry, vendor community and technology trends and considers these in light of product roadmaps.
• Is a recognized leader and authority in the organization in a broad product group or in a narrow but specialized product.
• Research customer needs to further the organization's objectives. Directs investigations of areas of considerable novelty and importance for which precedents are lacking in areas critical to the overall product program.
• Is consulted by associates and others with a high degree of reliance placed on his/her interpretations and advice.
• Contributes to recommendations to management regarding facilities, personnel, and funds required to carry out product programs that are directly related with and directed towards fulfillment of overall organizational objectives.    

What’s In It For You 

At Cox, we reward your hard work with meaningful benefits. 

First, we offer a highly competitive compensation package, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars! 

We value people more than technology. That means you’ll work within a culture and with a team that values your leadership, your experience, your contributions, and you – yes, you – as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day.  We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so. 

We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You’ll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more. 

Who You Are 

Minimum

• Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field
• Excellent interpersonal, collaborative and communication skills to work effectively with teams throughout organization.
• Demonstrate strong technical and market knowledge.

Preferred 

• Experience in telecommunications or high-tech environment

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.