Client Services Senior Associate
Confirmed live in the last 24 hours
Arrowstreet Capital

201-500 employees

Global equity investment strategies for institutional investors
Company Overview
Arrowstreet Capital, a Boston-based investment manager, stands out for its robust quantitative methods and structured investment process, which focus on identifying diverse investment opportunities across companies, sectors, and countries. The firm's culture is grounded in accountability and integrity, fostering a collaborative, creative, and diverse team environment that values merit and inclusivity. With a stable private partnership and a long-term orientation, Arrowstreet Capital manages approximately $100 billion for over 200 clients globally, demonstrating its industry leadership and competitive advantage.
Financial Services
Venture Capital

Company Stage

Private

Total Funding

N/A

Founded

1999

Headquarters

Boston, Massachusetts

Growth & Insights
Headcount

6 month growth

5%

1 year growth

12%

2 year growth

27%
Locations
Cambridge, MA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Management
Excel/Numbers/Sheets
CategoriesNew
Customer Success & Support
Requirements
  • Bachelor’s degree
  • 4 - 7 years of relevant experience in a role with client facing experience preferably in the financial industry
  • Proven organizational skills and the ability to work in a team environment with multiple responsibilities
  • Excellent communication (written and oral) and interpersonal skills
  • Analytical and structured thinking with a keen interest in how things work
  • Proficiency with Microsoft Excel and Word
Responsibilities
  • Supporting an array of client relationship management activities and client initiatives in both separately managed accounts and commingled funds
  • Responding to and resolving client, consultant, and custodian inquiries in a timely and effective manner
  • Managing internal and external communications
  • Coordinating investor cash flow activity by tracking planned investor flows, ensuring timely review and sign-off of forms by administrator/transfer agents, communicating with clients and internal client teams, coordinating trading plans with portfolio management team, and ensuring transactions are successfully processed by all parties
  • Managing operational aspects of the investor onboarding process
  • Maintaining internal client data system and ensuring client information in internal systems is complete and accurate
  • Collaborating across internal teams to resolve client concerns/issues
  • Escalating client matters/concerns to Relationship Management when appropriate
  • Managing time‐sensitive projects
Desired Qualifications
  • Experience working within the asset management industry with a focus on supporting clients
  • Self-motivated and able to work under tight deadlines in a dynamic environment
  • Experience collaborating with internal teams, leading and prioritizing projects and managing time sensitive activities