Director – Technical Operations

Posted on 5/20/2024



51-200 employees

Clinically-proven infant formula development


Remote in USA

Required Skills
  • Bachelor's degree in a relevant field required, advanced degree preferred
  • Minimum 10 years’ experience in food, pharma, or infant nutrition industry, demonstrated achievements in sanitation
  • Experience and in-depth knowledge of clean in place cleaning and validation
  • In depth knowledge of knowledge of HACCP, GMPs and food manufacturing
  • Deep understanding and working knowledge in Microbiology
  • Expert and applied knowledge in sanitary and hygienic design, including 3-A and EHEDG standards
  • Experience with spray drying and aseptic processing technology
  • Strong leadership and interpersonal skills with the ability partner with Operations, Engineering, Quality and Food Safety teams
  • Ability to effectively interact with consultants and external partners
  • Exceptional communication skills, both written and verbal
  • Ability to present recommendations and solutions to senior leadership
  • Availability for up to 30% travel required
  • Develop and deploy cleaning and sanitation metrics for ByHeart network of plants to drive continuous improvement with measurable results
  • Build and maintain plant cleaning validation scorecards for ByHeart plants, oversee the design and rollout of related improvement plans
  • Work with Quality and Operations to troubleshoot any cleaning related issues or opportunities at the plant level. Provides direction on necessary and appropriate corrective measures
  • Provide governance across ByHeart plants to proactively close any gaps related to Sanitary and Hygienic Design
  • Partner with Food Safety, Quality, Plant leadership and Engineering functions to evaluate TP company chemicals and processes for the purpose of CI
  • Develop and maintain strong working relationships with chemical vendors and suppliers to maintain and optimize external support to ByHeart facilities
  • Provide technical expertise and guidance on capital projects to Operation’s and Engineering teams for sanitary design and functionality of facilities equipment and sanitation systems
  • Work closely with plants to build knowledge in cleaning systems via formal training programs and coaching. Build and develop training programs
  • Partner with Engineering, Maintenance and Operations leads to ensure capital plans include critical food safety improvements related to sanitary and hygienic design
  • Provide Hygienic and Sanitary design direction for all new line installations and modifications
  • Provide leadership and guidance to ByHeart plants to ensure all clean-in-place, cleaning policies and procedures are alignment with industry best practices, regulatory requirements
  • Keep abreast of and evaluate new innovations, technologies, and practices in sanitation to improve sanitation efficiency and or effectiveness
  • Participate in relevant industry, peer, and/or regulatory groups to remain current in sanitation principles to ensure the most relevant practices are incorporated into our sanitation practices
  • Responsible for building all appropriate standards related to Sanitary and Hygienic Design
  • Drive change and continuous improvement as it relates to Sanitation culture, principles, practices, and their effective implementation across all plants
  • Partner with Human Resources to implement succession planning and leadership development strategies

ByHeart specializes in creating a clinically-proven infant formula that closely emulates the benefits of human breast milk. The company has developed a patented protein blend, and their product is designed for optimal protein digestion and absorption, ensuring easier digestion and healthier growth for infants. ByHeart stands out with its rigorous scientific approach to infant nutrition, making it an exemplary workplace for those passionate about advancing health and wellness in early childhood development.

Company Stage

Series B

Total Funding



New York, New York



Growth & Insights

6 month growth


1 year growth


2 year growth