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Team Lead, Safe & Secure (Asset Protection) - Heath, OH
Posted on 6/21/2022
INACTIVE
Locations
Heath, OH, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Requirements
  • Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns
  • Train and lead a team of Safe & Secure Associates and monitor job performance while they are on their assigned job functions
  • Creates and manages assigned shift schedules to ensure adequate coverage is in place at all times and at all entrance/exit gates (includes management of time off requests , intraday changes, and unplanned absences)
  • Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue
  • Conduct business within Carvana policies and procedures
  • Portray a positive image of Carvana and actively participate in the creation of a positive, professional work environment
  • Experience supporting crisis prevention and/or response plans
  • Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
  • Previous experience supporting an OSHA program - Safety Team
  • The qualifying candidate must love helping people and possess the drive to achieve superior customer satisfaction. They must be goal-oriented, enthusiastic, energetic, self-motivated, with the ability to interact and communicate with all levels of the organization
  • High School Diploma or equivalent is required
  • Experience supervising/managing a team
  • Excellent communication and listening skills
  • Attention to detail is required as well as the ability to interact with managers and coworkers in a professional, courteous manner
  • Some computer/clerical skills required
  • Valid driver's license, and insurable DMV required
  • Must be able to read, write, speak and understand English
  • Must be at least 18 years of age
Responsibilities
  • Deliver a service first approach in everything you do
  • Make a difference by exemplifying our Carvana values
  • When appropriate, partner with your Safe and Secure Technician and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components
  • Ensure each request is delivered in a way that is timely, quality, and service oriented
  • Be there when the Team needs you. Each Safe and Secure Team Lead will be trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Take action when necessary and bring those skills to the forefront when facing emergency situations
  • In partnership with your Safe and Secure Manager, promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed
  • There will be times where you face difficult situations. Always Keep it Kool. Your role is to de-escalate situations to ensure we win with partners and collaboration at the forefront. Leverage your training to remind yourself that “We are all in this together.”
Carvana
Carvana is a leading e-commerce platform for buying and selling used cars.
Company Overview
Carvana is a leading e-commerce platform for buying and selling used cars.