INACTIVE
Full-Time
Sr. Manager
Supply-side platform for improved ad trading experience
Data & Analytics
Senior
Los Angeles, CA, USA
Required Skills
Microsoft Azure
Atlassian
Management
AWS
JIRA
Confluence
Google Cloud Platform
Requirements
- 7 to 10 years of overall experience. 5 to 7 years of IT Management experience. Exposure to NOC, App Support, ServiceDesk, and ITSM is highly desirable
- Knowledge of state-of-the-art methodologies such as CoBIT, ITIL, ISO27001, ISO15504 or similar
- Familiarity with Atlassian suite of products (Jira Software, Jira Service Desk, Confluence etc..)
- Expert knowledge in OKTA, GroupID, Google Workspace, Jamf, ABM, Intune, and other user management tools
- Expert knowledge of different cloud providers (Google, AWS, Azure) including management, integration and architecture of thereof
- Self-starter with the ability to independently identify and act on areas of improvement
- Ability to rapidly learn and understand new systems
- Ability to communicate effectively and write accurate, clear documentation
- Knowledge in networking and MFA integration with applications
- Must be willing to occasionally travel to domestic and international office locations
- BS in computer science or equivalent
- Humility and Integrity
Responsibilities
- Experience with Global Organizations and track record of implementing 24/7 and Follow-The-Sun models, across multi-tiered environment (Tier 1 - 2 -3)
- Hands-on infrastructure experience on public cloud platforms (GCP) is highly desirable
- Mentoring, Performance Management, conflict resolution, and career development of staff to maintain highly motivated and engaged employees
- Develop, implement, monitor, and improve Operational/Service Level Agreements
- Leads team to organize, prioritize and document tasks and projects; ensures due dates are met
- Ensure that teams adhere to ITSM processes including problem determination, troubleshooting processes, ticket creation, timely and detailed ticket updates, escalation and notification processes, and closure
- Run postmortems, lessons learned, and follow through on problem management aspects
- Run Change Control function (via CAB or similar governance framework)
- Collaborate with internal cross-functional teams and external technology partners to prioritize, estimate, and complete projects in support of the business
- Manage, develop, and improve corporate network & system architecture to ensure state-of-the-art, effective and efficient applications and setup - this includes all cloud services as well as on-prem setups
- Work closely with company's security manager to ensure best practices and setup of effective network security
- Develop, manage, and improve an effective and efficient user access management tools and practices
- Maintain, improve and manage corporate IT infrastructure and asset management to support corporate targets (e.g. laptops etc.)
- Identify the need for upgrades, configurations, or new systems, features and applications associated with corporate IT infrastructure and services
- Maintain, develop and improve on performance measurements for network, system architecture, down-time, utilization rates and overall performance of resources, systems and tools to support company targets
OpenX stands out as a leading independent supply-side platform, offering a superior ad selling and buying experience characterized by addressability, transparency, and sustainability. The company's unique access to anonymous user information across the open web enables a sophisticated, audience-focused approach to campaigns, delivering enhanced results for clients. This data-driven strategy, coupled with their commitment to improving the ad experience, positions OpenX as a competitive force in the industry.
Company Stage
Series E
Total Funding
$77.5M
Headquarters
Pasadena, California
Founded
2007
Growth & Insights
Headcount
6 month growth
↑ 3%1 year growth
↑ 26%2 year growth
↑ 40%INACTIVE