WHAT YOU’LL DO:

We’re looking for a Senior Product Manager to support our DevOps team. The DevOps team builds automation, adds infrastructure reliability, and enables our engineering team to use new technologies in a scalable, reliable, and highly available way. Braze operates at a massive scale, collecting hundreds of billions of data points each month and sending billions of messages to end-users daily. 

As the second Product Manager on the team, you will work closely with our VP of DevOps Engineering to help devise the roadmap, execute on initiatives, and coordinate launch and communication of new features. You’ll focus on the following functional areas:

• Data Operations: Responsible for our large scale ElasticSearch deployment (hundreds of nodes), Kafka, and the databases that support all of our services.
• Automation & Tooling: Responsible for implementing or building tooling and services that will enable us to continue to scale our operations. 
• Cloud Operations: Responsible for managing and governing bleeding-edge cloud infrastructure that supports high volume and high scale applications. 
• Cloud Services: Responsible for working cross-functionally with engineering, growth, and a variety of other departments within the organization to utilize services that we offer, in a way that works best for them and provides the most value.

RESPONSIBILITIES:

• Work with technical leadership to define the product roadmap for DevOps at Braze – analyzing inputs from a wide variety of sources to prioritize the most important next steps for our product.
• Partner with DevOps engineering to execute on this roadmap in a lean, entrepreneurial start-up environment.
• Collaborate closely with Engineers, Product Managers, Product Marketers, and counterparts across the business to scope effective solutions and ensure that we’re building excellent products. 
• Establish and manage internal and external customer expectations.
• Deeply understand our technology, business, customers, and market.

WHAT YOU HAVE:

• At least 5+ years of experience as a builder. These 5 years can be split between time spent in Product Management and Engineering roles. 
• Strong communication, collaboration, organization, and persuasion skills.
• A proactive, positive, can-do attitude. You drive projects to completion and are always looking for new ways that processes and products can be improved.
• Strong technical experience – you understand how distributed systems work, and perhaps have experience developing themselves.
• An eagerness to learn and grow.

BONUS:

• Experience working at high-growth, high-scale technology startups. 
• SaaS experience, particularly in the Enterprise. 
• Experience as a DevOps, Site Reliability, or Infrastructure Engineer, particularly at the Senior level or higher. 

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $152,000 and $207,000/year with an expected On Target Earnings (OTE) between $190,000 and $230,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.