GTM Systems – Senior Salesforce Administrator
Posted on 3/23/2023

1,001-5,000 employees

Web performance & security platform
Company Overview
Cloudflare's mission is to help build a better Internet. The company specializes in providing a content delivery network and DDoS mitigation services.
London, UK • Remote
Experience Level
  • 3+ years of experience as a Salesforce Administrator
  • Certified Salesforce Administrator expert in Sales and Service cloud
  • Strong understanding of Salesforce best practices and familiarity with security audit processes
  • Experience gathering requirements and providing solutions to meet business needs
  • Excellent communication and problem-solving skills
  • Experience with Salesforce Sales and Service Cloud
  • Experience with Lightning Experience and Salesforce app development
  • Experience with integrations and data migration
  • Experience with Agile development methodologies
  • Manage and maintain the Salesforce CRM platform, including custom objects, fields, and forms in an integrated systems environment
  • Develop custom solutions using point-and-click configurations (Apex development is a huge plus)
  • Work closely with Team member and/or Stakeholders to Identify and gather business requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
  • Support all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing settings
  • Execute salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
  • Troubleshoot and resolve user issues in a timely manner and manage projects following agile best practices for application development
  • Identify unused or underutilized platform features
  • Own the communication of any platform changes to end users and stakeholders
  • Stay up-to-date with new Salesforce releases
Desired Qualifications
  • Proficient with Salesforce Platform and Declarative configurations. Apex and Visualforce development knowledge is a plus