Change Delivery Analyst II

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Change Delivery Analyst II, will support in a dual role assisting in change risk evaluations for change initiatives, and assisting their leader in the rollout of change reporting across the enterprise, project management capacity planning, and interacting with business change leaders across the enterprise

Responsible for providing the business analyst and project management needs of the assigned portfolio. Works with project teams to gather and analyze information needed, solving complex problems, while escalating issues as necessary. Ensures projects remain on schedule, within scope and budget; and prepares necessary materials and artifacts.

This teammate possesses knowledge of the processes in the assigned portfolio and routinely looks for process improvements and applies creative thinking and new ideas to existing opportunities.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  

• Leads or coordinates project planning activities for medium to large initiatives including gathering, analyzing, and presenting data needed for project decision makers.

• Defines project scope and obstacles that would impact the success of the initiative. Identifies and supports required changes to scope or timeline throughout the project lifecycle.

• Leads execution activities including defining and organizing milestones, teams and schedules to reach project objectives. 

• Prepares and maintains necessary project materials and artifacts, including business cases, prioritization, project plans/task lists, business readiness materials, and post-project follow up.

• Gathers and analyzes data to draw thoughtful conclusions and recommendations to leadership 

• Provides tracking and reporting of project status to leadership and enterprise teams.

• Creates process mapping for changes resulting from strategic projects including risks and controls and may recommend changes to existing processes to improve efficiencies. 

• Owns the intake of new project requests and coordination of projects within workstreams. 

• Establishes and maintains relationships with all stakeholders ensuring coordination across cross-functional teams.

• Serves as an individual contributor with ownership of a project portfolio.  May serve as a resource for junior level resources promoting a cohesive, inclusive, team-oriented culture aligned with the Truist purpose, mission, and values

Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in a business-related field, or equivalent education and related training

• 3-5 years of experience in consulting, project management or process improvement related role.

• Advanced understanding of project management framework and demonstrated ability to implement medium scale initiatives.

• Strong organizational skills and attention to detail.

• Strong communication skills, both written and verbal, with ability to influence others and facilitate difficult conversations with leadership 

• Demonstrated ability to analyze complex problems, devise solutions and make decisions under pressure.

• Ability and willingness to learn and adapt as the needs of the job change

• Demonstrated proficiency in computer applications, such as Microsoft Office software products

• Ability to travel as needed, occasionally overnight

Preferred Qualifications:

• Five years of experience in the financial services industry or consulting

• Project Management Professional (PMP) Certification

• Advanced understanding of process improvement methodologies (e.g., Six Sigma) 

• Experience with Waterfall and Agile project management methodologies

• Sound working knowledge of holistic banking/investment platforms, products, services, operations, finance and systems

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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