We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at Komodo Health:

The Komodo Health Marketing Cloud Team offers advisory, implementation, and marketing operations services using Salesforce Marketing Cloud to help our Life Sciences clients engage digitally with healthcare providers (HCPs), patients, and consumers.

In this role, you’ll provide the technical expertise needed to deliver these solutions. You will be responsible for designing and architecting tailored solutions that meet client needs. As a subject matter expert in cloud technologies, marketing technology (martech), the Salesforce ecosystem, and consulting, you will focus on crafting scalable, creative, and high-quality solutions.

This is a client-facing role where you’ll lead the development process and collaborate internally to design user-friendly, scalable, flexible, and easy-to-maintain solutions. As a Salesforce Marketing Cloud Technical Architect, you’ll guide our developers, clients, and partners in building sophisticated technical solutions for Life Sciences customers.

Looking back on your first 12 months at Komodo Health, you will have accomplished…

Became an expert in the suite of products offered by Komodo Health; Absorb new product and technical capabilities from Salesforce during new product releases and acquisitions
Defined the Salesforce Org Strategy and Naming Conventions for the initiative
Learned our deployment strategy, process, and tools and use it to deliver our solutions; Write and execute Installation Qualifications (IQs) when required
Architected technical solutions, including Batch integrations, Real-time integrations, and Custom components
Worked with integration developers to develop integrations which require middleware tools; coordinate the effort of up to 2-3 developers
Troubleshooted Product/Platform issues and worked with the Mavens Komodo Health Product Team and SFDC in order to get them resolved

These are the essential job duties you will be responsible for …

Led technical design sessions with the client and identify gaps between client’s current and desired end states
Configure/setup integrations with MDM, CRM, and Content Management Systems using existing product connectors
Create technical design documentation
Perform Code Reviews
Research and investigate new technologies

What you bring to Komodo Health (required):

Experience defining system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive technical design that will enable achievement of the desired business outcomes
SFMC and CDP expert level understanding to lead in translating complex campaign requirements into an optimal campaign design that meets the clients business objectives and campaign strategy
Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
You have the ability to work on multiple projects at once and comfortable solving similar problems across our Customers
Familiarity with Marketing/Data/Health/Experience Cloud and AppExchange solutions and other options for integrating with SFMC (middleware tools, APIs, etc.)
Software development experience with ability to design scalable performance-driven solutions, design patterns and large data volume limitations and best practices, and data sharing and visibility considerations and how these play into platform architecture
Hands-on development experience with AMPscript, HTML/CSS, SSJS, SQL, JavaScript
Strong understanding modern MarTech design patterns and object-oriented programming principles
You have experience in working with IT infrastructure teams and designing integrations including email, SMS, telephony, master data management, CRM, and content management systems
Planning, communication and problem-solving skills is a must

Additional skills and experience we’d prioritize (nice to have)…

Project leadership
Agile SCRUM methodologies
Omnichannel HCP, Patient, and Consumer expertise
Marketing / Agency experience
Salesforce certifications, consulting, Life Sciences experience, particularly in Pharmaceutical is a plus

#LI-REMOTE

Compensation at Komodo Health

The pay range for each job posting reflects a minimum and maximum range of pay that we reasonably expect to pay across all U.S. locations and may span more than one career level. We carefully consider multiple business-related factors when determining compensation, including job-related skills, work experience, geographic work location, relevant training and certifications, business needs and market demands.

The U.S. national starting annual base pay for this role is listed below. This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion and in accordance with a written agreement or plan.

$132,000—$205,000 USD

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options.

What We Offer

Positions may be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Marketing Cloud Technical Architect

Komodo Health

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