Internship

UX Research Intern

Posted on 12/5/2024

Microsoft

Microsoft

10,001+ employees

Develops software, hardware, and cloud services

Hardware
Consumer Software
Enterprise Software
Gaming

Compensation Overview

$31.5 - $61.62Hourly

Company Historically Provides H1B Sponsorship

Redmond, WA, USA

Category
Product & UX/UI Design
UI/UX & Design
Requirements
  • Currently pursuing a Bachelor's Degree in Business, Engineering, Technology, or related field
  • Must have at least 1 semester/term remaining following the completion of the internship
  • Relevant internship/work experience (e.g., consulting, pre-sales/post-sales, business analysis, technical sales, technology solutions, solution architecture, change management)
Responsibilities
  • Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams (e.g., Engineering, Specialists, Account teams).
  • Engages with and/or leverages relevant partners to support business outcomes as appropriate. Identifies appropriate partner and jointly develops a plan for the play based on a shared understanding of the customer.
  • Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.
  • Acts as the voice of the customer (VOC) and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering. Responds to feedback and supports positive change within Microsoft.
  • Leverages development opportunities (e.g., mentorships, role-based resources, trainings) and builds partnerships with technical teams (e.g., Cloud Solutions Architects, Fastrack, Engineering) to build own Customer Success discipline expertise, including product and required technical skills.

Microsoft develops and sells a variety of software products, services, and hardware. Key software offerings include the Windows operating system and the Microsoft Office suite, which help users with everyday tasks and productivity. Azure is their cloud service that allows businesses to store and manage data online. Microsoft also creates hardware like the Surface tablets and laptops, as well as the Xbox gaming console for entertainment. Their products work by providing users with tools for both personal and professional use, whether through software that can be installed on devices or cloud services that can be accessed via the internet. Unlike many competitors, Microsoft has a broad ecosystem that integrates software, hardware, and cloud services, making it easier for users to switch between different tools and platforms. The goal of Microsoft is to empower every person and organization to achieve more by providing them with the technology they need to succeed.

Company Stage

IPO

Total Funding

$972.7K

Headquarters

Redmond, Washington

Founded

1975

Growth & Insights
Headcount

6 month growth

5%

1 year growth

5%

2 year growth

-4%
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Simplify's Take

What believers are saying

  • Microsoft's substantial investments in AI and quantum computing promise significant career growth opportunities in these advanced fields.
  • The company's commitment to socially impactful technology projects, such as AI for mental health, offers employees a chance to work on meaningful and transformative initiatives.
  • Microsoft's global presence and diverse portfolio ensure a stable and dynamic work environment with opportunities for international collaboration.

What critics are saying

  • The rapid pace of technological advancement in AI and quantum computing could lead to high-pressure work environments and burnout.
  • Microsoft's extensive portfolio and global operations may result in complex organizational structures, potentially leading to communication and coordination challenges.

What makes Microsoft unique

  • Microsoft's extensive investment in AI and quantum computing, such as the $2.1 billion in Mistral AI and partnership with Photonic, sets it apart as a leader in cutting-edge technology.
  • The company's strategic focus on AI for accessibility and mental health, exemplified by funding programs like IWill GITA, highlights its commitment to socially impactful technology.
  • Microsoft's global reach and diverse portfolio, including significant stakes in companies like G42 in the UAE, provide a competitive advantage in various high-growth markets.

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