Internship

UX Research Intern

Posted on 12/22/2024

Microsoft

Microsoft

10,001+ employees

Develops software, hardware, and cloud services

Hardware
Consumer Software
Enterprise Software
Gaming

Compensation Overview

$31.5 - $61.62Hourly

Company Historically Provides H1B Sponsorship

Redmond, WA, USA

Category
Product & UX/UI Design
UI/UX & Design
Requirements
  • Currently pursuing a Bachelor's Degree in Business, Engineering, Technology, or related field
  • Must have at least 1 semester/term remaining following the completion of the internship
  • Relevant internship/work experience (e.g., consulting, pre-sales/post-sales, business analysis, technical sales, technology solutions, solution architecture, change management)
Responsibilities
  • Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams (e.g., Engineering, Specialists, Account teams).
  • Engages with and/or leverages relevant partners to support business outcomes as appropriate. Identifies appropriate partner and jointly develops a plan for the play based on a shared understanding of the customer.
  • Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.
  • Acts as the voice of the customer (VOC) and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering. Responds to feedback and supports positive change within Microsoft.
  • Leverages development opportunities (e.g., mentorships, role-based resources, trainings) and builds partnerships with technical teams (e.g., Cloud Solutions Architects, Fastrack, Engineering) to build own Customer Success discipline expertise, including product and required technical skills.

Microsoft develops and sells a variety of software products, services, and hardware. Key software offerings include the Windows operating system and the Microsoft Office suite, which help users perform tasks on their computers and collaborate effectively. Azure is Microsoft's cloud service that allows businesses to store and manage data online, providing flexibility and scalability. The company also produces hardware like the Surface tablets and laptops, as well as the Xbox gaming console for entertainment. Microsoft stands out from competitors by offering a comprehensive ecosystem that integrates software, cloud services, and hardware, making it easier for users to access and manage their tools in one place. The goal of Microsoft is to empower every person and organization on the planet to achieve more by providing technology that enhances productivity and creativity.

Company Stage

IPO

Total Funding

$972.7K

Headquarters

Redmond, Washington

Founded

1975

Growth & Insights
Headcount

6 month growth

5%

1 year growth

5%

2 year growth

-7%
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Simplify's Take

What believers are saying

  • Microsoft's investment in AI startups enhances Azure's capabilities and market reach.
  • Strategic partnerships in the Middle East expand Microsoft's cloud and AI service markets.
  • Renewed funding for AI mental health programs boosts Microsoft's brand in digital health.

What critics are saying

  • Intense competition from AI startups like OpenAI could challenge Microsoft's market position.
  • Geopolitical risks may affect Microsoft's investments in Middle Eastern cloud companies.
  • Financial risks exist if investments in AI startups like Mistral AI don't yield returns.

What makes Microsoft unique

  • Microsoft's Azure cloud services are a leader in enterprise solutions and AI integration.
  • The Surface line offers a unique blend of tablet and laptop functionalities.
  • Microsoft's Xbox platform is a major player in the gaming industry with exclusive titles.

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