IT Business Analyst – Lead Management

Position Summary:

Ready to join the future of innovation in IT at NXP?

Are you passionate about lead management and driving revenue growth? 

We are currently looking for an experienced business system analyst with project management skills to join our dynamic hard-working team in Global Sales and Marketing IT. The Lead Management Business Analyst/Business Process Expert, alongside the Lead Management System Architect, is the glue between Marketing, Sales and IT. We need team members to help us transform NXP customer engagement online, with a passion for technology and relentless drive to make the demand creation to opportunity process better, faster and smarter.

Your team

• NXP IT is well recognized as a modern IT organization with a DevOps way of working. We are a diversified team with high energy, an open collaboration environment and eagerness for continuous improvement.
• Within Global Sales and Marketing IT, we focus on internal and external applications to support the Customer journey. We collaborate with our business teams daily on strategic improvements, innovating and developing the next generation of capabilities to provide a global, best-in-class online customer experience. 
• GSM IT works with vendor partners including software developers and project leads to design and implement easy to use, customer-ready solutions leveraging SaaS, cloud services and custom development where needed.

Job Responsibilities:

• Manage IT lead management projects using Scaled Agile in a fast-paced environment ensuring on-time and on-budget delivery
• Collaborate and partner with business and IT in defining, preparing and executing projects and change programs
  • Gather and analyze business requirements
  • Understand the needs of the business on a strategic and operational level
  • Develop overall project plans and approach in collaboration with the business team and Lead Management Architect
  • Develop high-level functional design and create business workflows and user flows as needed
  • Analyze varying solutions and recommend strategy with an eye on automation, AI/ML, functionality, cost, technology and value as appropriate
• Mitigate risks and address project obstacles as needed
• Drive implementation with the onshore/offshore software development team
• Effectively engage and communicate with project team, management, project stakeholders and business team to share project status and identification/resolution of any project issues
• Conduct IT acceptance testing and coordinate testing with users
• Coordinate project deployment with the release management team
• May be responsible for sourcing, negotiations and managing outside vendors

Qualifications:

Required Experience:

• BS or MS degree in Project Management, Computer Science or related technical discipline
• 5+ years of experience in business analysis and IT project management, with a lead management and AI/ML focus
• Excellent communication with good presentation skills and ability to work with a geographically dispersed, multi-cultural team
• Experience with one or more of the following functional domains and associated applications: demand creation (e.g., ZoomInfo), lead management (Nova Silva), virtual sales (Salesforce) and marketing automation (Eloqua, Marketo)
• Knowledge of software development fundamentals crossing all phases of the software development lifecycle: requirements, analysis, design, prototyping, development, testing, implementation
• Experience using Agile methodologies and familiarity with tools for Agile project management and software development 
• Ability to solve complex problems through creative solutions and drive successful negotiations with project stakeholders
• Familiar with User Interface Design, Gen AI