Regional Operations Manager
Florida
Posted on 2/8/2024
SunPower Corporation

1,001-5,000 employees

Provides residential solar energy and storage solutions
Company Overview
SunPower Corporation stands out as a leader in the solar industry with over 35 years of experience, making it the longest-standing U.S.-based solar company. The company's commitment to accessibility is demonstrated through its all-in-one residential solar and storage solutions, backed by personal customer service and an industry-leading comprehensive warranty. Furthermore, SunPower's dedication to customer education and support, as evidenced by their informative blog and troubleshooting FAQs, sets them apart in the industry.
Financial Services
Consumer Goods
Real Estate
Energy

Company Stage

N/A

Total Funding

$647.8M

Founded

1985

Headquarters

Richmond, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

1%

2 year growth

3%
Locations
Orlando, FL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Salesforce
Customer Service
CategoriesNew
Operations & Logistics
Customer Success & Support
Requirements
  • Minimum of 4 years’ experience in residential construction or related trade(s) and photovoltaic installations
  • Proficient in the installation of roof penetrations, electrical circuits, solar modules, grid-tied and microinverter applications
  • Strong understanding of national electrical code, California building code, residential electrical and roofing systems
  • Ability to read construction drawings and electrical line diagrams
  • Valid Driver’s license
  • Ability to travel between job sites
  • OSHA 30 certification
  • NFPA-70E Electrical Safety Certification
  • Fall protection certification
  • CPR certification
Responsibilities
  • Manage production of direct reports and hold FMs accountable for performance
  • Host weekly 1:1 meetings with direct reports
  • Manage, distribute, and delegate workload amongst direct reports as needed
  • Use available software to develop dashboards, in order to help direct reports understand areas of focus
  • Attend community pre-construction kickoff meetings to set expectations with builder superintendent on solar installation process and SunPower requirements; work closely with all superintendent(s) to maintain relationships
  • Identify any elements of the community construction that may need extra attention and work directly with FM, design and installation partner teams to ensure all aspects of installation are represented in construction drawings and understood by installation teams
  • Work directly with SunPower field training teams to ensure FM team and installation partners are properly trained in all SunPower products
  • Conduct multiple quality and safety audits each week
  • Work closely with SunPower management to train and performance manage IP’s to all SunPower related products and installation processes
  • Work directly with SunPower installation quality manager to improve feedback loops and continually make progress on issues in the field
  • Ability to troubleshoot and commission photovoltaic systems
  • Testing and troubleshooting of new products related to photovoltaic systems; including roofing, monitoring and electrical components
  • Troubleshoot roof leaks, thermal events, equipment failures
  • Work interdepartmentally to resolve field issues and provide world class customer service to both internal and external stakeholders
  • Use software tools available, in real time, to enter data “updates” directly into salesforce or provide information in a structured manner
Desired Qualifications
  • Associates degree in construction management or related field
  • NABCEP Installer certified