Senior Programs and Content Specialist @ Diligent Corporation

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position Overview:

Diligent Institute was founded in 2018 and serves as the corporate governance research arm and think tank of Diligent Corporation. We provide original, cutting-edge research on the most pressing issues in corporate governance, educational programs and content that equip leaders with the knowledge and credentials needed to guide their organizations through existential challenges, and peer networks that convene directors and corporate executives to share best practices and insights. The Senior Programs Specialist will act as a key contributor to the Diligent Institute team by developing, drafting and editing content for our director and executive education programs, and managing our weekly director and executive-focused newsletter.

Key Responsibilities

Director and executive customer weekly newsletter
- Work closely with key partners to collate editorial content
- Curate Diligent Institute published content aligning to editorial content
- Review news database on a weekly basis to choose appropriate governance, risk and compliance-based content to include in the newsletter
- Partner with Diligent’s marketing team on newsletter execution and delivery
- Manage ad hoc projects related to the newsletter, such as driving subscription, supporting customer success in conveying the value proposition to customers and expanding adoption of the newsletter

Director and executive education programs
- Work in partnership with the Diligent Institute Executive Director and Director of Programs on drafting and editing content for new educational programs and content for directors and executives
- Work with key partners to include their input and content in educational programs and courses
- Identify topics of videos to be included in programs and work with internal stakeholders and partners to outline video content, schedule and review them to provide editing feedback
- Build courses in Rise360 as required
- Work with external proofreaders and make corrections to content as needed
- Keep a pulse on trends and news related to existing programs to identify new content to be added and make edits as required

Related responsibilities
- Craft email copy and presentations to support internal enablement and marketing campaigns
- Keep internal teams connected with Diligent Institute projects, such as customer success, sales, marketing and product
- Monitor market activity to stay aware of the competitive landscape
- Manage the procurement process for some external engagements such as proofreaders

Required Experience/Skills

2-4 years of experience in a position or field that required journalism, research, copywriting, or other content creation
Excellent writing and research skills for educational content - experience writing long-form educational content is a bonus
Ability to manage projects and tasks and work independently
Comfort with actively communicating progress and updates
Ability to manage multiple projects at the same time with strong prioritization skills
Experience using office applications such as PowerPoint, Word, and Excel
Excellent attention to detail, ability to multitask and meet deadlines
Strong communication skills maintaining positive working relationships with multiple departments

Preferred Experience/Skills

Degree or equivalent experience in journalism, communications, writing or a similar field
Experience in executive education is a plus
Experience with course-building software (e.g., Rise360) is a plus

FLSA Status: Non-Exempt

U.S pay range

$65,000—$80,000 USD

What Diligent Offers You

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent’s EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}

6 month growth

1 year growth

2 year growth