Compensation Overview

ROLE DESCRIPTION

The People & Culture (P&C) Program Manager drives organizational success by designing, implementing, and leading comprehensive P&C initiatives. This individual will work very closely with the P&C Business Partners, managers and department heads, and external vendors and HR Leaders to design, develop, implement and continuously improve upon innovative, scalable P&C programs, including the performance development program (PDP), learning and development programs, and the coaching program for Pivotal Ventures. Using a highly collaborative and consultative approach, this person will assess the needs of the organization and deliver programs that meet those needs and are aligned with the overall business objectives and mission of Pivotal Ventures, while ensuring the P&C and Leadership teams are equipped/empowered to sponsor the P&C programs to enable a culture of continuous learning.

ROLE RESPONSIBILITIES 

People & Culture Programs: Design, develop, implement, manage, and enhance P&C programs such as PDP, learning and development, and coaching. Partner with P&C Business Partners, colleagues, and vendors to ensure high-quality execution, continuous improvement, and effective communication of these programs, using tools, processes, and analytics for support. Coordinate logistics and resources, manage budgets, and track milestones to ensure smooth execution.

Performance Development Program (PDP): Determine the annual PDP cycle and lead its planning and execution based on organizational goals. Implement performance tracking processes, develop and deliver training on performance management, and provide guidance to managers. Analyze performance data to identify trends and make informed recommendations for program enhancements.

Learning & Development (L&D): Analyze organizational L&D needs and collaborate with team members to align learning initiatives with business objectives. Design, develop, and deliver learning solutions, partnering with external vendors to ensure high-quality program delivery. Monitor program effectiveness, gather participant feedback, and make adjustments.

Coaching Program: Scope coaching needs, evaluate and select skilled coaches, and drive the coaching program in partnership with external vendors. Coordinate touchpoints to align objectives, track progress, and identify support, while integrating insights into L&D initiatives.

People & Culture Best Practices: Serve as the PDP and L&D go-to, providing research, thought leadership, and best practices. Engage with P&C team members, stay updated on external trends and innovations, and perform additional job-related duties as assigned.

SKILLS AND COMPETENCIES

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
The requirements listed below are representative of the knowledge, skills, and/or behavior required to be successful in this role. 
•    Effective communicator, capable of building trusted relationships with leaders and employees at all levels.
•    Strong analytical and problem-solving skills, with the ability to synthesize diverse information and make clear recommendations.
•    Ability to handle multiple priorities while maintaining attention to detail and a focus on service.
•    Project management, time management and prioritization skills with the ability to execute tactical operations strategically.
•    Comfortable working independently and collaboratively within a team.
•    High integrity and sound judgment in decision-making, with discretion in handling confidential information.
•    Strong sense of humor and ability to remain positive and professional.
•    Skilled in preparing and delivering clear presentations, using data visualizations effectively.
•    Ability to handle ambiguity and address issues without predefined solutions.
•    Detail-oriented with the ability to lead projects from start to finish.
•    Ability to interface effectively with a diverse range of people, both internally and externally.  
•    Previous experience and ability handling confidential information; consistently acts with the highest integrity.

REQUIRED QUALIFICATIONS

•    Minimum 7 years of relevant experience in learning and development, program management, learning program deployment, and partner/vendor management, ideally in dynamic, early-stage companies.
•    Broad HR expertise in talent acquisition, total rewards, employee engagement, performance development, diversity and inclusion, learning and development, and business partnership.
•    Consistent track record of designing, developing, and implementing practical, scalable P&C programs, and deploying adult learning processes for professionals.
•    Demonstrated experience in mentoring professional teams to achieve high performance and in driving effective organizational and behavioral change with innovative tools.
•    Advanced proficiency in Microsoft Excel, PowerPoint, and Word.
•    Ability to travel domestically approximately 10% of the time upon request.

PREFERRED QUALIFICATIONS 

•    Certifications in leadership development/training, coaching, change, and other related programs.
•    Experience with HRIS and various other HR technology systems focused on engagement, performance development, talent acquisition, etc.
•    Experience delivering L&D programs in small to mid-sized impact/social sector organizations. 

Base annual compensation range for this role is from $154,700 - $162,200. This position is based in Pivotal’s Seattle office with travel to the Kirkland office.

Benefits include medical, dental, vision, life, long-term disability and long-term care insurance, fertility benefit, backup caregiving solution, 144 hours of vacation, 96 hours of sick leave, 401k, HSA, FSA, discretionary annual target performance bonus and more.