Full-Time

Express Service Advisor

Confirmed live in the last 24 hours

Lithia Motors

Lithia Motors

Entry, Junior

Roanoke, VA, USA

Category
Customer Support
Customer Success & Support
Required Skills
Customer Service
Requirements
  • Strong interpersonal and communication skills
  • A customer-first mindset and problem-solving ability
  • Organizational skills and attention to detail
  • Ability to work in a fast-paced environment
  • Basic automotive knowledge preferred, but not required
  • Prior experience as a service advisor or in customer service is a plus
Responsibilities
  • Greet customers promptly and courteously in the service lane
  • Clearly explain recommended maintenance and repair services
  • Prepare detailed repair orders and ensure proper documentation
  • Communicate vehicle status updates to customers
  • Coordinate with technicians to ensure timely service completion
  • Promote additional services and products as needed
  • Maintain a clean and organized work area
Desired Qualifications
  • Basic automotive knowledge preferred, but not required
  • Prior experience as a service advisor or in customer service is a plus

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A