Express Service Advisor

Dealership:

Join Our Team! Express Service Advisor Wanted at Priority Honda Roanoke!

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? Join our team as anExpress Service Advisorat Priority Honda Roanoke, where we pride ourselves on providing top-notch service and building lasting relationships with our customers.

Key Responsibilities:

•Greet customers promptly and courteously in the service lane.

•Clearly explain recommended maintenance and repair services.

•Prepare detailed repair orders and ensure proper documentation.

•Communicate vehicle status updates to customers.

•Coordinate with technicians to ensure timely service completion.

•Promote additional services and products as needed.

•Maintain a clean and organized work area.

What We’re Looking For:

•Strong interpersonal and communication skills.

•A customer-first mindset and problem-solving ability.

•Organizational skills and attention to detail.

•Ability to work in a fast-paced environment.

•Basic automotive knowledge preferred, but not required.

•Prior experience as a service advisor or in customer service is a plus.

What We Offer:

•Competitive salary and bonus opportunities.

•World Class Comprehensive health, dental, and vision insurance

•Employee Stock Purchase Program

•401(k) with company match.

•Employee discounts on parts, service, and vehicles.

•A supportive team environment and opportunities for growth.

We are an equal opportunity employer and a drug free workplace. A background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.