Job Description

Organization

The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 176,000 apartments, and responsibility for administering a citywide Section 8 leased housing program that serves over 200,000 additional tenants. NYCHA’s mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility.

NYCHA’s Asset & Capital Management (A&CM) Division integrates and aligns the Authority’s existing development, modernization, and asset management work being carried out by the Capital Projects, and Comprehensive Modernization departments. This includes a $4.5 billion capital program – one of the largest in NY State – as well as a historic real estate transaction portfolio. The A&CM Division delivers comprehensive repairs to NYCHA buildings and apartment through innovative financing models, strong partnership with residents and other stakeholders, strategic, data-driven portfolio planning, and cost-effective project delivery and management. The Division also positions NYCHA’s housing portfolio for the future by incorporating innovative building materials, construction methods, and technology, improving residents’ quality of life while enhancing building performance and management systems.

Position Description

The Strategic Services Vertical of A&CM comprises of five teams who provide key business services and drive operational excellence across A&CM. Core functions of Strategic Services include capital planning and financial administration; supporting business departments to apply best-practice project management and project controls frameworks; provide strategic vendor and contract management services; provide business intelligence and lead business operations services across A&CM.

The A&CM Division’s Business Intelligence Department (BI) within the Strategic Service Vertical seeks a Manager for Data Governance and Applications. The BI unit has two primary areas of responsibility: providing analytical support across the division and leading execution of routine and ad hoc A&CM reports, and assist in improving processes, implement effective solutions, and make data-driven decisions. The unit works closely with NYCHA’s Chief Asset & Capital Management Officer (CACMO) to assess strategic reporting and data transparency needs for non-A&CM stakeholders and ensure fidelity of A&CM reports.

The Manager for Data Governance and Applications is a hands-on, technical, and senior position within the Business Intelligence team. Reporting to the Head of BI and with very wide latitude for independent judgment, decision-making and initiative, the Manager for Data Governance and Applications is responsible for overseeing planning and development of both new and existing initiatives. These initiatives include conducting Business Intelligence needs assessments for Analytics and Reporting, automating business processes, enhancing data quality through comprehensive reporting, and providing applications support and development. This role plays a pivotal part in ensuring the alignment of data governance strategies with organizational objectives, thereby optimizing operational efficiency and driving innovation in data management and application solutions. The position routinely champions new ideas and strategic initiatives; produces written studies and strategic plans for public release; leads in collection of business requirements and solutioning those requirements; and represents the department internally and externally, as needed.

The Manager for Data Governance and Applications should have exceptional proficiency with data. This proficiency should include a strong technical quantitative foundation, with understanding of various data manipulation tools and programming languages (e.g., Excel, Python, SQL). In addition, the Manager should be well equipped to identify data needs across the division, taking a consultative approach to helping A&CM unit leads establish and improve upon appropriate metrics to stay abreast of their units’ work. The Manager should be able to effectively explain complex data concepts to non-quantitative audiences, help to foster a culture of data-driven decision making across the division. Manager is expected to lead business requirements collection and after solutioning with BI team to deliver final product.

The ideal candidate excels at working with data and being able to manipulate it through use of relational databases and programming languages to support effective decision making within NYCHA and accurate reporting to external stakeholders.

Some key day-to-day responsibilities include:
- Day-to-day management of currently (2) data support analysts.
- Manage a close collaboration with A&CM business units and other NYCHA departments to lead business requirements collection and solutioning with BI team.
- Collaborate with NYCHA IT team on IT solutions and applications development.
- Write and execute advanced SQL and python commands for data analytics, dashboards, and reporting.
- Lead, design and develop self-serve BI and visualization dashboards, providing easy access to data and insights by leveraging various BI tools and programming concepts in python, and developing applications in MS Power Applications.
- Create and maintain interfaces within Microsoft Power Platform.
- Work with e-Builder team and other A&CM business units to align inputs with internal and external reporting needs.
- Align and automate procedures related to improving data quality to meet the analysis and reporting needs within A&CM.

Key Competencies
- Subject Matter Expert: Expertise in applied data science, including some technical acumen and ability to explain and present complex data to non-quantitative audiences and knowledge of effective development of data tools (e.g., dashboards).
- Strong Leader & Capacity Builder: A proven leader with experience in public sector reporting, data governance, data analysis, and/or project management. Ability to work in high-performance teams through cultivating innovation, ownership, accountability, and collaboration.
- Effective Analyst & Change Agent: A strategic thinker and structured problem-solver, able to drive change and innovation while effectively juggling diverse responsibilities and multiple, competing priorities. Examining data, processes, and systems to identify business needs and solutions.
- Exemplary Communicator: Ability to communicate complex data concepts to a variety of stakeholders, including non-quantitative audiences. Communication skills should include strong data visualization acumen, including both technical skills (e.g., Dashboarding, Excel, PowerPoint) and understanding of data visualization best practices. Strong political acumen and practiced in facilitating multi-stakeholder meetings designed to achieve consensus on objectives. Experience collaborating with a diversity of cultures and sensitive to the challenges of low-income populations.

NOTE: Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Computer Specialist (Software) to be considered.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the link below:

https://bit.ly/55aProgram

Additional Information

1. INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED LIST FOR THE SAME TITLE.
2. Candidates with permanent civil service status in the title of Administrative Staff Analyst (NM) 1 will also be considered.
3. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
4. NYCHA residents are encouraged to apply.

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

Qualifications

(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.