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Full-Time

Internal Applications Engineer

Updated on 9/18/2024

Bandwidth

Bandwidth

1,001-5,000 employees

Cloud-based voice and messaging services

Enterprise Software

Junior, Mid

Raleigh, NC, USA

Category
Backend Engineering
Web Development
Software Engineering
Required Skills
Python
JavaScript
UI/UX Design
Natural Language Processing (NLP)
REST APIs
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
  • Demonstrable experience with low-code/no-code platforms (e.g., Retool, UI Bakery, n8n, nodered) and AI-powered tools (e.g., OpenAI, Langchain, Flowise).
  • Demonstrable experience writing scripts using JavaScript and/or Python.
  • Ability to integrate systems and data using tools such as Accumatica, Boomi, Mulesoft or n8n.
  • Proficiency in JavaScript and/or Python.
  • Experience with RESTful APIs, webhooks, and data formats (JSON).
  • Familiarity with AI concepts like generative, natural language processing (NLP) and machine learning.
  • Understanding of data security and privacy best practices.
  • Exceptional problem-solving and analytical skills.
  • Strong communication and interpersonal skills to effectively collaborate with diverse teams.
  • Ability to quickly learn and adapt to new technologies and platforms.
  • Strong passion for automation and leveraging AI to enhance productivity.
  • Excellent attention to detail and commitment to delivering high-quality solutions.
Responsibilities
  • Analyze and automate: Identify opportunities for automation within existing processes, leveraging generative AI and low-code/no-code platforms to design and implement intelligent solutions that reduce manual effort and improve accuracy.
  • Design intuitive interfaces: Build user-friendly UI tools using platforms like UI Bakery, ensuring a seamless and efficient experience for users.
  • Integrate systems and data: Leverage tools like n8n and Mulesoft to create robust integrations between various platforms and systems, enabling smooth data flow and exchange.
  • Harness the power of AI: Utilize AI platforms/tools such as OpenAI, Anthropic, Flowise and Langchain to develop AI-powered solutions that can generate insights, automate responses, and enhance decision-making processes.
  • Develop custom scripts and workflows: Write scripts in JavaScript and Python to automate repetitive tasks, integrate APIs, and extend the capabilities of low-code/no-code tools.
  • Test and iterate: Thoroughly test developed solutions, gather user feedback, and continuously refine and improve implementations based on real-world usage.
  • Collaborate and communicate: Work closely with stakeholders across different departments to gather requirements, present solutions, and ensure successful adoption of new tools and automations.
  • Stay ahead of the curve: Continually research and experiment with emerging technologies, particularly in the generative AI, and Open Source spaces, to identify and implement cutting-edge solutions.
  • Document and share knowledge: Maintain clear and comprehensive documentation of developed solutions, workflows, and best practices to facilitate knowledge sharing and ongoing maintenance.
  • Data security and privacy: Ensure compliance with data security and privacy regulations when handling sensitive information within automated processes.

Bandwidth provides voice, messaging, and emergency services through cloud-based solutions tailored for businesses, including enterprises, service providers, and application developers. Their services allow clients to integrate reliable communication capabilities into their applications and systems. Bandwidth's offerings include voice calling, text messaging, and emergency calling, all designed to ensure high reliability and scalability, which are essential for uninterrupted communication. The company generates revenue through subscription models, where clients pay a recurring fee, and usage-based models, where charges are based on the volume of calls or messages. Regular maintenance and updates are conducted to enhance service performance and reliability. Bandwidth's goal is to deliver dependable communication solutions that meet the evolving needs of businesses in a competitive telecommunications market.

Company Stage

Series A

Total Funding

$24.5M

Headquarters

Raleigh, North Carolina

Founded

2005

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-3%

2 year growth

-4%
Simplify Jobs

Simplify's Take

What believers are saying

  • Bandwidth's consistent financial performance, including exceeding revenue and profitability guidance, indicates strong growth potential.
  • Winning multiple Stevie Awards for customer service highlights Bandwidth's commitment to exceptional customer support, a key differentiator in the CPaaS market.
  • The introduction of innovative solutions like Bandwidth Maestro and the Texties awards program demonstrates the company's focus on continuous innovation and customer engagement.

What critics are saying

  • The highly competitive telecommunications market could pressure Bandwidth to continually innovate to maintain its market position.
  • Dependence on large enterprise clients means that losing a few key customers could significantly impact revenue.

What makes Bandwidth unique

  • Bandwidth's unique combination of owned-and-operated network and global reach sets it apart from other CPaaS providers who rely on third-party networks.
  • The company's focus on providing AI-ready capabilities and programmable communications APIs offers a level of customization and future-proofing that is rare in the industry.
  • Bandwidth's strong regulatory experience and compliance capabilities make it a trusted partner for enterprises with stringent regulatory requirements.

Benefits

100% Medical & Dental Coverage

401(k) & College Savings Plan

PTO with Email Embargo

Free Gym Membership

90 Minute Workout Lunches

Employee Development Opportunities