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Full-Time

Senior Solution Delivery Manager

Confirmed live in the last 24 hours

Zuora

Zuora

1,001-5,000 employees

Subscription management platform for businesses

Consulting
Enterprise Software
Financial Services

Senior, Expert

London, UK

Category
Project Management
Strategy Development
Business & Strategy
Required Skills
Sales
Communications
Requirements
  • Overall 10+ years of experience; with at-least 5+ years as a program/project manager
  • In-depth knowledge and experience implementing Enterprise software applications such as ERP or CRM or SCM
  • Experience with SaaS based implementation is desirable
  • Strong client service and/or management consulting experience
  • Ability to manage financial metrics and enable pre-sales activities to support account expansion plans
  • Manage a number of engagements concurrently, potentially between 3 – 5 clients
  • Successful candidates must have strong communication and problem solving skills, customer focus and results orientation
  • Executive presence. Comfort with ambiguity and C-level communication
  • In depth technical knowledge and solutions of scalable Enterprise web applications (CRM, CPQ, ERP, GL)
  • Proven ability to present technical solutions effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business topics
  • Have developed domain industry or business process skills
  • Lead teams of architects, consultants, and developers
  • Able to effectively manage scope change and implementation of multi-year/multi-phased project or program
  • Drives adoption through achieving business goals and innovation
  • Ability to confidently communicate how technical solutions achieve customer business objectives and continually promote the value and adoption of the solution
  • Technology experience or awareness in either of the following: ERP, CRM, accounting systems, provisioning systems; Billing and payment systems; SaaS based software implementation; Knowledge of Web Services, XML, SOAP, REST
  • Experience working with a cross-functional and geographically dispersed team and customer base with travel up to 50% of the time (including possible international travel)
  • Certification of PMI is a plus
Responsibilities
  • manage the end to end delivery of the projects
  • ensure that the project remains on time, within budget and meets the customer expectation
  • managing the project plans and leading the implementations for multiple projects at a time
  • proactively manage risk prior to failure

Zuora provides a platform for managing subscription-based businesses, covering the entire lifecycle from customer acquisition to billing and financial reporting. Its main products, Zuora Billing and Zuora RevPro, help companies automate and streamline their financial operations, particularly in handling recurring revenue and subscription billing. Unlike many competitors, Zuora focuses specifically on the subscription economy, catering to a wide range of clients from Fortune 100 companies to smaller enterprises across various industries. The goal of Zuora is to enable businesses to transition to and thrive in a subscription model, achieving sustainable growth and operational efficiency.

Company Stage

IPO

Total Funding

$654.1M

Headquarters

Redwood City, California

Founded

2007

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-4%

2 year growth

-7%
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Simplify's Take

What believers are saying

  • Zuora's acquisition of AI solutions like Sub(x) and Togai enhances its technological capabilities, potentially boosting customer acquisition and retention.
  • The partnership with Ebanx opens up new markets in Latin America and Africa, providing significant growth opportunities in rapidly expanding digital economies.
  • Zuora's collaboration with major clients like Ubisoft demonstrates its ability to scale and support high-demand subscription services, reflecting strong market validation.

What critics are saying

  • The integration of acquisitions like Sub(x) and Togai may face challenges, potentially impacting short-term profitability and operational efficiency.
  • The competitive landscape in the subscription management space is intense, with numerous players vying for market share, which could pressure Zuora's growth and margins.

What makes Zuora unique

  • Zuora's comprehensive platform uniquely manages the entire lifecycle of subscription-based businesses, from customer acquisition to financial reporting, unlike competitors who may focus on specific segments.
  • The company's focus on subscription management solutions, such as Zuora Billing and Zuora RevPro, provides specialized tools for recurring revenue and revenue recognition, setting it apart from general SaaS providers.
  • Zuora's strategic partnerships, like the one with Ebanx, enhance its global reach by enabling local payment methods in emerging markets, a significant advantage over competitors with limited regional capabilities.