Business & Strategy (1)

About iRely

In 2008, iRely began selling its Commodity Management system to producers and processors. Since then, we have continued to expand and implement new software designed to deliver business management solutions for the petroleum distribution, retail, agriculture, and commodity industries.

Today, iRely remains privately owned and self-funded, with a long-term ownership plan that ensures private ownership for decades to come. Our commitment to customer success has made us a global leader in digital transformation.

Headquartered in Dallas, Texas with offices in Bangalore (India), and Makati City (Philippines), iRely has nearly 40 years of experience providing end-to-end ERP and CTRM to over 500 customers in more than 25 countries.

Here at iRely, we understand that your Business isn't simple, but our Innovative Software Solutions are.

Lead Implementation Specialist

Location: Los Colinas/Irving, Texas
Company: iRely Inc.
Website: www.irely.com

Hybrid Work Schedule
25% US Travel
Candidate should be local to the Dallas/Fort Worth area

Work Authorization: Candidates must be legally authorized to work in the United States without current or future employer sponsorship. iRely does not provide visa sponsorship or employment-based immigration sponsorship for any position.

About iRely

iRely is a leading provider of ERP and Commodity Trading & Risk Management (CTRM) software for Agriculture, Petroleum, Retail Convenience Stores, and Food industries worldwide.

As iRely continues to expand its software portfolio and customer base, we are seeking an accomplished and results-driven Implementation Specialist to lead customer implementation an integration projects in the US. This individual will play a pivotal role in implementing iRely ERP software and delivering exceptional value to our customers.

Position Overview

As a Software Implementation Specialist, you will act as a trusted advisor, ensuring implementation and integration, configuration, and adoption of our software to meet customers' unique needs. This role involves a blend of technical proficiency, functional expertise, and customer-facing skills, training, and occasional travel to work directly with clients.

Key Responsibilities

Customer Engagement:

Lead requirements-gathering sessions to understand customer needs and business processes. Support Implementation from Sales handover to go-live. Provide top-notch customer service to large and strategic customers. Support customers through User Acceptance Testing (UAT), training, and go-live activities. Deliver training sessions for both trainers and end users, ensuring successful software adoption. Interface with customers at all levels. Participate in customer meetings and sales events. Provide customer training,

Implementation & Deployment:

Configure and build the iRely Store Suite to align with customer requirements. Execute project tasks in collaboration with project managers to deliver projects on time and within scope. Provide on-site and remote support during escalations, go-live, and post-go-live phases. Follow established implementation standards set by the Professional Services Group. Assess and resolve complex project challenges, focusing on quality-driven solutions.

Qualifications

Bachelor’s degree of equivalent work experience
Minimum of 3 to 5 years of experience with ERP software product implementation or SaaS
Experience with Accounting and Financial systems, AR/AP, GL, Time & Material
Strong analytical, problem-solving, and communication skills.
Proven ability to manage multiple projects and deliver quality outcomes in a fast-paced environment.

We Offer: Hybrid work schedule, Monday and Friday are work from home.

Highly competitive salary/bonus package and benefits to include Medical, Dental, Vision Insurance, Telemedicine, Health Reimbursement and Health Savings Accounts, Life, Disability, 401K matching, paid parking, technical product training, growth and career advancement opportunities.

Why Choose Us?

At iRely, we empower our team members to lead with innovation and consistently exceed customer expectations. As a hands-on leader passionate about ERP Implementation and team success, you’ll have the chance to make a meaningful impact in this role. We provide competitive compensation, comprehensive benefits, and clear pathways for career growth, all within a supportive, collaborative environment that values your contributions.

Diversity and Inclusion

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

Lead Implementation Specialist

iRely

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