Full-Time

Quality Assurance Manager

Fine Jewelry

Updated on 5/24/2024

Ring Concierge

Ring Concierge

51-200 employees

Custom bridal and fine jewelry collections

Consumer Goods

Senior

Rochester, NY, USA

Required Skills
Excel/Numbers/Sheets
Requirements
  • Bachelor’s Degree
  • GIA certification
  • 6-8 years of relevant experience in quality assurance, jewelry inspection, and repair
  • Experience and understanding of jewelry manufacturing processes, testing, and supply chain operations
  • Knowledge of diamonds, gemstone, gold, platinum, and silver
  • Analytical and root cause analysis skills
  • Proficiency in MS Excel and Google Suite
  • Energy, confidence, self-motivation
  • Excellent communication, organizational and multitasking skills
  • Ability to work in a fast-paced setting under tight deadlines with strong project and time management skills
  • Comfortable working autonomously and collaboratively with a team
  • E-commerce background is an asset
  • Must be able to work in an entrepreneurial environment and be a self-starter
Responsibilities
  • Be the quality expert in the Rochester office
  • Oversee all incoming inspections to ensure products meet standards
  • Evaluate diamonds, colored stones, and pearls for accuracy
  • Raise quality concerns and communicate defects to the Product Development team
  • Inspect on hand inventory as quality concerns arise
  • Review and validate quality inspection submissions from suppliers
  • Document inspection results and enter data into the company database
  • Identify manufacturing defect trends and recommend solutions
  • Assess, report, and document supplier production and quality issues
  • Work closely with the Product Development team to resolve technical challenges
  • Participate in virtual product quality reviews with cross-functional partners
  • Prepare monthly defect analysis reports
  • Seek and deliver process improvements to improve department efficiency
  • Establish quality requirements and inspection standards for all jewelry

Ring Concierge specializes in creating bespoke bridal jewelry and a fine jewelry collection, utilizing traditional craftsmanship and modern design techniques to craft timeless pieces for women. The main product is bespoke bridal jewelry and a fine jewelry collection, incorporating traditional craftsmanship and modern design techniques.

Company Stage

N/A

Total Funding

N/A

Headquarters

New York, New York

Founded

2013

Growth & Insights
Headcount

6 month growth

10%

1 year growth

15%

2 year growth

69%