Job Title: Business Analyst – 3PL Warehouse Operations

Location: Fontana, California 

Salary Range: $70,000 - $90,000 per year 

Position Overview:
We are seeking a detail-oriented and proactive Business Analyst to support our 3PL warehouse operations. This role involves analyzing data, identifying trends, and delivering actionable insights to enhance efficiency and optimize business flow. The candidate will also play a key role in managing cross-departmental projects to align warehouse operations with broader business objectives.

Key Responsibilities:

• Collaborate with warehouse operations, business, and client management teams to identify opportunities for process improvement.
• Analyze operational and order flow data to identify trends, inefficiencies, and bottlenecks.
• Lead cross-departmental projects, ensuring effective communication and alignment between stakeholders in operations, sales, IT, and customer service.
• Develop reports and dashboards to track key performance indicators (KPIs) and operational metrics.
• Work closely with clients to understand their requirements and ensure seamless integration with warehouse operations.
• Provide recommendations for system and workflow optimizations to improve productivity and customer satisfaction.
• Support project management initiatives by gathering requirements, coordinating timelines, and ensuring deliverables are met.
• Assist in troubleshooting operational challenges and providing data-driven solutions.
• Document business processes, workflows, and standard operating procedures.

Qualifications:

• Bachelor’s degree in Business, Supply Chain Management, Logistics, or a related field.
• 2-4 years of experience in business analysis, with demonstrated experience in managing cross-departmental projects.
• Proficiency in data analysis tools such as Excel, SQL, or BI tools (e.g., Tableau, Power BI).
• Strong understanding of warehouse management systems (WMS) and order flow processes.
• Excellent project management skills with the ability to align multiple teams toward a common goal.
• Effective communication and interpersonal skills to liaise with internal and external stakeholders.
• Strong problem-solving and critical-thinking skills with a data-driven approach.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Preferred Qualifications:

• Experience in 3PL operations or e-commerce logistics.
• Knowledge of Lean Six Sigma or other process improvement methodologies.
• Familiarity with automation and warehouse technologies.

Why Join Us?

• Be part of a dynamic team driving innovation in 3PL operations.
• Opportunity to work on impactful projects with cross-departmental exposure.
• Competitive salary and benefits package.