Contract
Audioprothésiste Assistant
Costco France
No salary listed
Pontault-Combault, France
In Person
Certification
Category
 Medical, Clinical & Veterinary (1) |
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Required Skills
Sales
Infection Control
Inventory Management
Marketing
Customer Service
Requirements
- A first experience in the audioprothésiste profession is a plus.
- Holding the state audioprothésiste diploma is a plus.
- Training as an audioprothèse technical assistant or equivalent is strongly recommended.
- Applicants must demonstrate interpersonal skills, rigor, and discretion when handling data.
Responsibilities
- Answer telephone calls, assist members at the counter, schedule appointments, and provide information about services and audioprothèse equipment.
- Administer member files, manage correspondence, and maintain complete, accurate, and relevant records, including required documents such as prescriptions.
- Record orders, receive payments, provide change when necessary, and manage cash and card transactions according to procedures.
- Provide after-sales service when needed.
- Ship new orders and repair requests, verifying received items against invoices and original purchase orders.
- Assemble new hearing aids, add a new receiver when needed, verify device operation, and charge accessories.
- Follow infection-control, personal-data protection, confidentiality, safety, storage, and internal-procedure standards.
- Transmit appropriate information to social security and social-protection organizations when necessary.
- Call members to schedule follow-up appointments, fitting and adjustment sessions, and item collection.
- Advise members on routine equipment maintenance and resolve comfort or fitting-control issues, including battery replacement, maintenance, and cleaning.
- Order supplies required for the audioprothèse center.
- Clean the audio center when necessary and stock merchandise and supplies.
- Support the proper operation of the department and warehouse, and assist other warehouse services as needed.
- Conduct marketing activities within and outside the audioprothèse center to increase sales in accordance with the service manager’s plans.
Desired Qualifications
- A first experience in the audioprothésiste profession.
- A state audioprothésiste diploma.
- Training as an audioprothèse technical assistant or equivalent.