IT Asset Management Analyst
Posted on 2/11/2023
INACTIVE
Global Relay

1,001-5,000 employees

Cloud-based communication solutions for regulated industries
Company Overview
Global Relay stands out as a leading provider of compliant, cloud-based electronic communication solutions, servicing over 20,000 customers in 90 countries, including 22 of the top 25 banks. The company's integrated compliance solutions, including intelligent archiving, superior data connectors, and proactive surveillance, enable regulated organizations to meet collaboration, privacy, and security requirements. With a focus on the global financial sector and other highly regulated industries, Global Relay offers tailored solutions for compliant communications, demonstrating its industry leadership and technical prowess.
Data & Analytics
Government & Public Sector
Energy
AI & Machine Learning
Financial Services

Company Stage

N/A

Total Funding

N/A

Founded

1999

Headquarters

Vancouver, Canada

Growth & Insights
Headcount

6 month growth

4%

1 year growth

20%

2 year growth

50%
Locations
British Columbia, Canada • Vancouver, BC, Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Python
Communications
Management
Ansible
Development Operations (DevOps)
Excel/Numbers/Sheets
Requirements
  • Degree in English, business administration, computing science, or equivalence of experience and education
  • Minimum of 3+ years of experience in administration and asset tracking
  • Analytically and strategically minded with strong attention to detail
  • Highly computer literate and proficient with the Microsoft Suite, in particular MS Excel
  • Demonstrated ability to work both collaboratively in a team environment as well as independently in an effective and organized manner in a complex and challenging environment
  • Strong administrative skills
  • Strong communication skills, both oral and written
  • In-depth experience working in an environment with formally structured IT Operational processes: work request ticket management, incident management, change management, and problem management
  • ITSM Framework certifications such as ITIL, Sigma, SIAM or Methodology certifications such as Agile, Scrum, DevOps are considered an asset
  • Proficiency in scripting languages such as Python or Ansible, and documentation applications such as Netbox considered an asset
Responsibilities
  • Use asset management tools to analyze, review, update, and track IT asset data
  • Coordinate with management to design and execute IT asset management policies, procedures, and processes
  • Prepare data in a useful format to assist management in planning and budgeting exercises
  • Work with management and Finance to capture, document, and track the entire purchase cycle of IT Infrastructure, Cradle-to-Grave
  • Utilize risk analysis to identify the risk profile of current IT assets
  • Conduct audits to verify the validity of the assets
  • Identify in advance end-of-life assets and assist in the deprecation and disposal of those assets
  • Capture, document, and monitor the life-cycle of vendor maintenance and support contracts
  • Provide information as needed to assist in audit-compliance activities
  • Participate in inventory management, procurement, shipping activities and Return Merchandise Automation (RMA)
  • Participate in identifying economic factors and trends that lead to obsolescence or devaluation of existing technologies
  • Provide data and support to business users and key stakeholders as needed
  • Execute administrative functions as needed and self-manage all responsibilities