Full-Time

Senior Information Systems Administrator

Confirmed live in the last 24 hours

Shield AI

Shield AI

501-1,000 employees

Develops AI and autonomous systems for defense

AI & Machine Learning
Defense

Compensation Overview

$89k - $135kAnnually

Mid, Senior

Washington, DC, USA

This is an on-site role.

US Top Secret Clearance Required

Category
System Administration
IT & Security
Required Skills
Linux/Unix

You match the following Shield AI's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 3-5 years of experience as a Systems Administrator in an on-site, mid-level role, with a proven track record in managing and maintaining IT services, including the installation, administration, and troubleshooting of Linux/Ubuntu and Microsoft systems.
  • Demonstrated ability to provide on-site technical assistance and support for computer systems, software, and hardware issues.
  • Candidate must have demonstrated customer support, interpersonal skills and excellent oral and written communication skills.
  • Ability to clearly and concisely explain technical issues and document solutions effectively, enhancing transparency within the on-site team.
  • Proficiency in system administration, with expertise in diagnosing and resolving technical issues on platforms such as Windows Server, Ubuntu, and cloud environments.
  • A+ certification or equivalent is required, demonstrating a solid foundation in IT systems and troubleshooting.
  • Security+ certification or equivalent is required, demonstrating a solid foundation in Information Security and System Security.
  • Security Clearance: DOD Top Secret required.
Responsibilities
  • Serve as the first point of contact for end users seeking technical assistance via the ticketing system, Teams, or email.
  • Provide on-site technical support for desktops, laptops, as well as common office software and network connectivity issues.
  • Diagnose issues using customer-provided details, SOPs, and Run Books, guiding end users through the resolution process with patience and clarity, ensuring a high level of customer service.
  • Direct unresolved issues to the next level of support with comprehensive documentation of the troubleshooting steps taken, ensuring smooth handoffs and continuity in issue resolution.
  • Accurately record events, problems, and resolutions in logs and tickets, ensuring all technical issues and solutions are well-documented for future reference and reporting.
  • Assist with on-site physical projects, including mounting servers, running cables, and setting up IT equipment.
  • Provide hands-on support for hardware installations, configurations, and maintenance.
  • Image computers and assist with IT projects as needed, ensuring all devices are correctly configured and deployed according to organizational standards.
  • Participate in continuous onsite training and development opportunities to enhance and expand skill sets relevant to the evolving needs of the organization.
  • Provide necessary support to the Information Assurance team in the implementation and maintenance of classified information systems accredited under the Risk Management Framework (RMF) process.
  • Participate in the planning for new classified information systems and support the Information Systems Security Manager (ISSM) in developing System Security Plans.
Desired Qualifications
  • Bachelor’s college degree and/or military experience preferred but not required.
  • Deep understanding of both Linux/Ubuntu and Microsoft systems, beyond basic troubleshooting, with the ability to diagnose complex issues and implement effective solutions in an on-site setting.
  • Experience with scripting languages (e.g., PowerShell, Python) for automating repetitive tasks, improving efficiency, and reducing the potential for human error.
  • Experience managing a mixed environment of Windows, Linux, and macOS systems, ensuring seamless integration and operation across diverse platforms.

Shield AI specializes in creating artificial intelligence and autonomous systems specifically for the defense industry. The company develops AI-powered systems, including autonomous drones, that assist military operations, especially in environments where GPS and communication may not be available. This technology allows for safer and more efficient defense operations. Shield AI differentiates itself from competitors by focusing on advanced AI capabilities and securing significant contracts with government and military clients, such as the multi-billion dollar EWAAC contract. The company's goal is to enhance operational capabilities and safety in defense scenarios, ultimately aiming to protect lives through its innovative solutions.

Company Stage

Late Stage VC

Total Funding

$967.4M

Headquarters

San Diego, California

Founded

2015

Growth & Insights
Headcount

6 month growth

3%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • V-BAT selected by Japan for ISR, expanding Shield AI's maritime defense market.
  • Partnership with Palantir enhances scalable, precision solutions for defense applications.
  • Local presence in Ukraine positions Shield AI to support regional defense needs.

What critics are saying

  • Increased competition from companies like Palantir could impact Shield AI's market share.
  • Complex regulatory environment in India may delay V-BAT drone production.
  • Geopolitical risks in Ukraine could pose operational challenges for Shield AI.

What makes Shield AI unique

  • Shield AI's Hivemind is the first autonomous AI Pilot deployed in combat since 2018.
  • The company focuses on AI systems for defense, enhancing military safety and efficiency.
  • Strategic acquisitions like Martin UAV strengthen Shield AI's position in autonomous systems.

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Benefits

Medical Insurance Coverage

Long Term Disability Insurance

Health Care FSA and Dependent Care FSA

Employee Assistance Program

Subsidized Gym Membership

Pet Insurance

Competitive Compensation

Retirement Services

Life Insurance

Parental Leave

Bereavement Support

Flexible Work Hours

PTO

Paid Holidays

Commuter Benefits

Relaxed Dress Code

Yearly Swag Items

Unlimited Snacks

Bottomless Beverages

Annual Celebrations

Work From Home Benefits

Standing Desks and Widescreen Monitors