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Full-Time

Client Services Assistant

Posted on 6/13/2024

Restaurant365

Restaurant365

1,001-5,000 employees

Cloud-based accounting for restaurants

Consumer Software
Data & Analytics

Entry

Akron, OH, USA

Category
Administrative & Executive Assistance
Administrative Support
Customer Support
Customer Success & Support
Required Skills
Communications
Customer Service
PowerPoint/Keynote/Slides
Requirements
  • High school diploma or equivalent
  • Excellent communication skills, both written and verbal
  • Strong attention to detail and accuracy
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Ability to multitask and prioritize tasks effectively
  • Previous administrative or customer service experience is a plus
  • Interest in the restaurant industry and/or learning management systems is desirable
Responsibilities
  • Assist with managing client inquiries via email, phone, and other communication channels
  • Provide prompt and courteous responses to client questions and concerns
  • Maintain accurate records of client interactions and follow-up as needed
  • Input and update client information, training materials, and other data in our internal systems
  • Ensure data integrity and accuracy by regularly reviewing and verifying information
  • Assist with scheduling meetings, coordinating appointments, and managing calendars for team members
  • Prepare and organize documents, presentations, and reports as requested
  • Perform general office duties such as filing, scanning, and copying
  • Work closely with other team members to ensure seamless operations and efficient workflow
  • Collaborate on special projects and initiatives as assigned by management

At Restaurant365, the emphasis on seamless integration and comprehensive back-office solutions creates a vibrant work environment geared towards continuous improvement and efficiency. The company's cloud-based platform, which serves restaurants by combining accounting, various operational modules, and advanced reporting tools, demonstrates its leadership in restaurant management technology. Employees at Restaurant365 enjoy working at the forefront of technological integration in the hospitality sector, benefiting from a culture that values innovative solutions and industry-specific expertise.

Company Stage

Series C

Total Funding

$437.5M

Headquarters

Irvine, California

Founded

2011

Growth & Insights
Headcount

6 month growth

38%

1 year growth

94%

2 year growth

356%
INACTIVE