Privacy Program Manager @ ForgeRock

About Ping Identity:

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it’s not just something we provide our customers. It’s something that inspires our company. People don’t come here to join a culture that’s built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Diversity, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We’re headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we’re changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

Ping Identity is looking for an experienced Privacy Program Manager to join our Information Security and Compliance team, reporting to Ping’s Director of Compliance and Information Security.

As a Privacy Program Manager, you will manage Ping’s privacy program, improve privacy operations, and support the business in ensuring processes are operating according to regulatory and contractual obligations. Using your knowledge of regulations such as GDPR, CCPA, Australia Privacy Act and PIPEDA, you will help the business to operate according to data protection best practice and provide privacy guidance in the development of tools, products, and processes.

You will:

Manage the overall privacy program and privacy by design, working closely with cross-functional teams, including Security, Legal, Product, HR, IT, Procurement, Support, SRE, and Development. Conduct routine privacy assurance reviews of the business and functions
Manage privacy program certification (ISO 27018), policies and procedures
Perform privacy compliance tasks, including data mapping, PIAs, TIAs, and privacy training
Complete privacy reviews for new and existing vendors, resulting in updated data maps, contractual recommendations, business owner responsibilities related to the use of personal data and privacy by design
Coordinate and fulfill data subject rights requests
Manage privacy incidents and provide operational support for security or other incident response activities impacting privacy
Maintain compliance records, including data inventories, Art 30 records, DSR logs, data transfer authorizations, sub-processor notices and responses, and notifications from vendors regarding sub-processor changes
Manage ongoing administrative requirements for privacy, such as annual registrations and filings
Compile privacy program metrics for reporting

You have:

Direct experience building or managing a privacy program for a global workforce and cloud services solutions
At least 5 years of direct experience with privacy regulations, including GDPR, CCPA, PIPEDA, and Privacy Act (AUS)
Experience supporting internal and external customers
Direct audit management experience. Knowledge of ISO 27001, 27002, and SOC 2
Understanding privacy and security controls at the systems, network, and application level

You have an advantage if you have:

Privacy certifications, such as CDPSE, CIPP/E, CIPP/US, CIPM, CDPO

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

Here are just a few of the things that make Ping special:

A company culture that empowers you to do your best work.
Employee Resource Groups that create a sense of belonging for everyone.
Regular company and team bonding events.
Competitive benefits and perks.
Global volunteering and community initiatives

Our Benefits:

Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

6 month growth

1 year growth

2 year growth