Full-Time

Quality Supervisor

HK

Posted on 11/21/2024

Quince

Quince

201-500 employees

Direct-to-consumer online fashion retailer

Consumer Software
Consumer Goods

Mid

Remote in USA

Category
Quality Control & Compliance
Operations & Logistics
Requirements
  • Graduated in textile or apparel or a relevant field
  • 3+ years of proven experience in quality control and supervision of apparel and in the manufacturing environment would be a plus
  • Good ability to judge on product defects and can provide an analysis report
  • Strong communication and interpersonal skills, with the ability to collaborate effectively across different partners
  • Good skills about data and document management
  • Proficient in computer operation, basic English level
Responsibilities
  • Oversee QC operations and provide guidance to QC staff at the fulfillment center, sample receiving, proper document filing and record keeping.
  • Ensure work of staff is in compliance with good documentation practices.
  • Prepare and submit daily QC reports, timely completion and collection of inspection reports, as required.
  • Interact with field QC managers and Mfg. partners to ensure quality of all products and services, resolve issues and improvement when needed.
  • Manage sample submission to 3rd party laboratories in supporting product performance research and product improvement initiatives.
  • Develop and implement QC training programs.
  • Collaborate with QA/QC, Sourcing, Logistics and 3rd party fulfillment partners in day-to-day operations to ensure product quality and customer experience.

Quince offers high-quality fashion and lifestyle products through its online retail platform. The company sources its products directly from manufacturers worldwide, which allows it to provide premium items at lower prices compared to traditional retailers. Quince's product range includes clothing like dresses and blouses, as well as home essentials such as bed sheets, appealing to a diverse customer base that values quality and style. Unlike many competitors, Quince focuses on eliminating middlemen, ensuring affordability without compromising on quality. The company's goal is to create a community of satisfied customers who share their experiences on social media, enhancing brand visibility and engagement.

Company Stage

Series B

Total Funding

$74.9M

Headquarters

San Francisco, California

Founded

2018

Growth & Insights
Headcount

6 month growth

18%

1 year growth

101%

2 year growth

175%
Simplify Jobs

Simplify's Take

What believers are saying

  • Quince's recognition in the Healthline Awards for Women's Wellness highlights their commitment to quality and innovation.
  • The expansion of their Responsible Down Outerwear collection demonstrates their dedication to sustainable and ethical fashion.
  • Winning prestigious awards like the American Architecture Award enhances the brand's reputation and visibility.

What critics are saying

  • The highly competitive e-commerce market requires continuous innovation to maintain customer interest and loyalty.
  • Global sourcing can lead to supply chain disruptions, affecting product availability and customer satisfaction.

What makes Quince unique

  • Quince's direct-to-consumer model eliminates middlemen, allowing them to offer high-quality products at lower prices than traditional retailers.
  • Their global sourcing strategy ensures a diverse range of premium products, appealing to a wide demographic.
  • The use of social media marketing and customer engagement through the #OneQuince hashtag creates a strong community of brand advocates.

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