Full-Time

Sales Associate/Stylist

Club Monaco

Club Monaco

1,001-5,000 employees

Creates classic, effortless, and versatile clothing

Consumer Goods

Junior, Mid, Senior

McLean, VA, USA

Required Skills
Sales
Communications
Customer Service
Requirements
  • Excellent interpersonal skills
  • Excellent English communication
  • Excellent time management
  • Strong attention to detail
  • Goal oriented
Responsibilities
  • Maximize personal sales at all opportunities
  • Provide a friendly and welcoming environment
  • Demonstrate how new product can mix with existing stock and previous purchases
  • Communicate product and customer feedback to managers
  • Apply Point of Sale knowledge to process needed transactions
  • Handle multiple customers at fitting rooms by following all policies and procedures
  • Demonstrate effective phone etiquette through customer service
  • Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
  • Ensure ease of customer experience through visual presentation and overall store maintenance
  • Assist in the execution of the brand integrity and visual standards set by the company
  • Attend and participate in store flips
  • Clean, vacuum, fold, size, steam, replenish as assigned
  • Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
  • Maintain a professional appearance consistent with established dress code and image guidelines
  • Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures

Club Monaco stands out for its commitment to creating classic, effortless, and versatile pieces, focusing on the details of texture, form, fabric, and design, which reflects a strong culture of craftsmanship and customer-centricity. The company's competitive advantage lies in its "better basics" philosophy, which fills a unique niche in the market for high-quality, timeless fashion. Additionally, Club Monaco demonstrates industry leadership through its customer-friendly policies, such as free shipping on orders over $99, showing a dedication to customer satisfaction and convenience.

Company Stage

Acquired

Total Funding

N/A

Headquarters

New York, New York

Founded

1985

Growth & Insights
Headcount

6 month growth

1%

1 year growth

6%

2 year growth

5%