Full-Time

Member Experience Manager

San Francisco

Confirmed live in the last 24 hours

Industrious

Industrious

501-1,000 employees

Provides premium flexible workspaces for businesses

Real Estate

Compensation Overview

$65k - $75kAnnually

+ Performance-related bonus pay

Entry, Junior, Mid

San Francisco, CA, USA

In-person role, based on site 5 days a week; candidates must live within an easy commute of San Francisco.

Category
Customer Success Management
Sales & Account Management
Requirements
  • Candidates must live within an easy commute of San Francisco, CA.
  • No member request is too big or too small for you to handle.
  • You’re energized by people and work well in a team.
  • Your attention to detail is something people comment on.
  • You’re resilient. You know growth only comes from embracing challenging and unpredictable days.
  • You’re willing to get your hands dirty one minute and think big picture the next.
Responsibilities
  • You can confidently identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them.
  • You know what your community loves and pull together programming that they enjoy and are proud of (they even instagram about it!).
  • You’re the connector and the person everyone knows.
  • As the manager of your own location you rely heavily on your business sense to organize all the details and communications to ensure a smooth operation.
  • You can hold your own when speaking with a CEO because anything you don’t know, you’re comfortable asking.
  • Your drive makes you excited to connect with the broader business community.
  • You’re proud to represent Industrious in your local market and actively identify potential members so that you can deliver them an exceptional day at work.
  • Your genuine curiosity makes you successful at our consultative sales approach by uncovering and solving people’s needs.
  • You pull together the most remarkable events and love the hard work it takes behind the scenes to make it happen.

Industrious provides flexible workspaces designed to improve productivity and enhance corporate culture for businesses of all sizes. Their offerings include a range of membership plans, such as month-to-month and long-term leases, which allow companies to adapt quickly to their needs. The workspaces are fully equipped and aim to create an environment similar to those found in leading tech companies, making them appealing to businesses that want to attract and keep talented employees. Unlike many competitors, Industrious focuses on high-quality office spaces in major urban areas and collaborates with brokers to broaden its market presence. The goal of Industrious is to support businesses in creating a productive work environment while offering the flexibility to scale as needed.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$313.2M

Headquarters

New York City, New York

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Industrious' global expansion offers employees opportunities to work in diverse and dynamic international markets.
  • The backing of CBRE provides financial stability and resources for continued innovation and growth.
  • Acquisitions of established coworking brands enhance Industrious' service offerings and market reach.

What critics are saying

  • The competitive coworking market requires Industrious to continuously innovate to maintain its leading position.
  • Integration challenges from multiple acquisitions could disrupt operations and affect service quality.

What makes Industrious unique

  • Industrious stands out as the highest-rated flexible workplace company, distinguishing itself from other coworking spaces.
  • The company's strategic acquisitions of The Great Room and Welkin & Meraki expand its global footprint, adding key locations in Europe and Asia-Pacific.
  • A significant investment from CBRE, including a 35% stake and $100M funding, underscores Industrious' strong market position and growth potential.

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