Certified Peer
Bilingual, Spanish
Posted on 3/8/2022
INACTIVE
Marigold Health

11-50 employees

Chat-based peer support for behavioral health recovery
Company Overview
Marigold Health is a pioneering company in the behavioral health sector, leveraging AI technology to enhance the efforts of clinicians and provide chat-based peer support groups for underserved patients. The company's culture is deeply rooted in empathy and recovery, with a team comprised of individuals who have personally experienced recovery. Their unique approach has demonstrated significant user engagement and retention, making them a leader in their field and a promising place to work for those passionate about making a difference in mental health and substance use recovery.
Social Impact
Venture Capital
B2B & B2C

Company Stage

Seed

Total Funding

$21.8M

Founded

2017

Headquarters

Boston, Massachusetts

Growth & Insights
Headcount

6 month growth

2%

1 year growth

0%

2 year growth

95%
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • Minimum of 1 year working as a Peer Specialist or Recovery Coach
  • Certification as a Recovery Coach and/or as a Certified Peer Specialist
  • Reliable access to internet in a private space (we provide equipment, e.g. laptop)
  • Comfort operating a smartphone, computer, and software tools such as Microsoft Office
  • Ability to document member engagements in an electronic record
  • A willingness to speak to your personal lived experience with mental health and/or substance use conditions
  • An ability to work independently, combined with a comfort-level and clear understanding of when to reach out with questions or requests for clarification
  • Ability to adapt and prioritize tasks to meet the needs of members
  • Experience delivering peer support digitally (e.g. on social media) is a significant plus
  • Fluency in Spanish
Responsibilities
  • Engage a roster of members via regularly scheduled phone/video calls, text messages, digital support groups, and wellness planning
  • Develop comprehensive wellness plans in collaboration with members and their care teams and using evidence-based recovery screening tools
  • Coordinate with Marigold staff and with member's friends/family & other care providers in delivering support
  • Use your experience to identify and engage a network of referring agencies as well as add to database of member resources
  • Bring a "peer perspective" to the design of new digital interventions, technology tools, and trainings
  • Document your work in our record systems according to Marigold and prevailing standards