Certified Peer
Bilingual, Spanish
Posted on 3/8/2022
INACTIVE
Chat-based peer support for behavioral health recovery
Company Overview
Marigold Health is a pioneering company in the behavioral health sector, leveraging AI technology to enhance the efforts of clinicians and provide chat-based peer support groups for underserved patients. The company's culture is deeply rooted in empathy and recovery, with a team comprised of individuals who have personally experienced recovery. Their unique approach has demonstrated significant user engagement and retention, making them a leader in their field and a promising place to work for those passionate about making a difference in mental health and substance use recovery.
Social Impact
Venture Capital
B2B & B2C
Company Stage
Seed
Total Funding
$21.8M
Founded
2017
Headquarters
Boston, Massachusetts
Growth & Insights
Headcount
6 month growth
↑ 2%1 year growth
↑ 0%2 year growth
↑ 95%Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
- Minimum of 1 year working as a Peer Specialist or Recovery Coach
- Certification as a Recovery Coach and/or as a Certified Peer Specialist
- Reliable access to internet in a private space (we provide equipment, e.g. laptop)
- Comfort operating a smartphone, computer, and software tools such as Microsoft Office
- Ability to document member engagements in an electronic record
- A willingness to speak to your personal lived experience with mental health and/or substance use conditions
- An ability to work independently, combined with a comfort-level and clear understanding of when to reach out with questions or requests for clarification
- Ability to adapt and prioritize tasks to meet the needs of members
- Experience delivering peer support digitally (e.g. on social media) is a significant plus
- Fluency in Spanish
Responsibilities
- Engage a roster of members via regularly scheduled phone/video calls, text messages, digital support groups, and wellness planning
- Develop comprehensive wellness plans in collaboration with members and their care teams and using evidence-based recovery screening tools
- Coordinate with Marigold staff and with member's friends/family & other care providers in delivering support
- Use your experience to identify and engage a network of referring agencies as well as add to database of member resources
- Bring a "peer perspective" to the design of new digital interventions, technology tools, and trainings
- Document your work in our record systems according to Marigold and prevailing standards