Rotating Sales Consultant

Overview

BREAK GROUND ON A REWARDING CAREER WITH US!

The Sekisui House U.S. team is a proud builder of the SHAWOOD, Richmond American Homes, Woodside Homes, Holt Homes, Hubble Homes, and Chesmar Homes brands.  We take great pride in being a member of Sekisui House, a global leader in homebuilding. This impressive, 60+ year old company has built over 2.6 million new homes designed to reflect and adapt to the changing needs of today's homebuyers. Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable. 

We encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. If you are a results-driven professional with a passion for success, consider building a career with us.

Positive Work Environment & Culture

• Collaborative Team Culture: Join a supportive environment where teamwork and the open exchange of ideas are highly valued.
• Team Engagement: Participate in a variety of team-building events and social gatherings, such as company outings, holiday celebrations, and regular office socials. We support a healthy work-life balance and recognize the importance of time outside of work commitments. 

Qualifications

• High school education completed
• Required to have a Real Estate License in Oregon or Washington, with preference given to those with dual licensing and willingness to flex between our SW Washington and Portland metro area communities
• Minimum of 1 year of home sales experience preferred
• Current working knowledge of residential construction is preferred
• Ability to perform physical requirements of job, including but not limited to, standing, walking, sitting, stooping, and talking
• Must be able to meet customers in adverse weather at sites
• Valid driver’s license and a reliable vehicle to drive to various communities
• Proficient knowledge of Microsoft Suite (Word, Excel, PowerPoint, and Outlook), and internet-based programs such as Microsoft Edge or Google Chrome
• Experience with Sales Simplicity and Smartsheet preferred
• Ability to multi-task, prioritize, and complete tasks in an efficient manner

Skills

• Ability to learn new software and programs quickly
• Excellent communication skills, both verbal and written, in the English language
• Memorable customer service skills with the ability to de-escalate high-tension interactions with homebuyers
• Strong follow-up skills
• Ability to work independently as well as in a group setting
• Adapt to an ever-changing environment

Responsibilities

• Stand in for Community Sales Consultants (Site Leads) when they are on vacation or are out sick
• Stay current in the industry through outside education and company training opportunities
• Maintain a comprehensive understanding of the construction process and stay current on all construction products and applications
• Explore and resolve concerns for what the customer wants, in a way the customer appreciates
• Demonstrate the models and options that will help improve the customers’ lifestyles
• Support customers as they narrow down their home search, while guiding them to a final purchasing decision
• Follow up with potential home buyers through virtual, remote, and in-person conversations and appointments
• Expedite the resolution of customer complaints and problems to maximize satisfaction
• Make sure Site Leaders are up to date with current customer information when they return
• Input data into Sales Simplicity and Smartsheet to organize and track the process of individual sales
• Work closely with the Transactions Team to process sales agreements and electronic paperwork in a timely manner
• If possible, participate in and attend all community promotions and marketing events in your region
• Generate inventory home option packages when requested
• Assist Appraisers in ensuring accurate appraisals on your homes by providing appropriate data and closing information

Work Enviornment

• Regularly uses a computer with repeated movements to enter data, differentiate between colors, shades, and brightness, and read from a computer screen for extended periods of time
• Continuously will sit, stand, walk, stoop, and talk

Comprehensive Benefits Package

We offer a comprehensive benefits package designed to meet the diverse needs of our employees and their families: 

• Competitive Compensation: We provide a competitive compensation structure that rewards performance and results.
• Health & Wellness: Comprehensive coverage includes medical, dental, and vision insurance options, as well as Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• Financial Future: Access a 401(k) retirement savings plan.
• Time Off: Our time-off benefits include vacation, sick leave, paid holidays, and other leave types (bereavement, jury duty, FMLA, military leave).
• Insurance & Protection: Company-provided life insurance, accidental death and dismemberment (AD&D) insurance, and short- and long-term disability coverage are included. An employee assistance program (EAP) is also available. 
• Exclusive Perks & Discounts
• Homeownership & Financing: Take advantage of exclusive home purchase and financing discounts.
• Pet Insurance: Enjoy discounted group pet insurance rates.

If you are ready for more than a job and seek a career with one of the most respected organizations in the industry, we encourage you to connect with us. Please visit our website at www.richmondamerican.com for additional information.

Sekisui House U.S., Inc. is an Equal Opportunity Employer.