Full-Time

Director of Food & Beverage

Intercontinental Buckhead Atlanta

Posted on 8/27/2025

IHG

IHG

Compensation Overview

$105k - $145k/yr

+ Bonus Eligibility

Atlanta, GA, USA

In Person

Category
Operations & Logistics (2)
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Requirements
  • Bachelor’s degree in hospitality, Business, or related field
  • 4+ years of experience in Food & Beverage Management; luxury hospitality experience preferred
  • Proven ability to lead large, diverse teams (restaurants, bars, banquets, in-room dining, stewarding, culinary, etc.)
  • Multi-outlet and banquet/event expertise required
  • Strong communication and conflict resolution skills
  • Strong leadership skills as well as an enthusiastic team spirit
  • Deep understanding of luxury service etiquette and how to personalize experiences
  • Highly motivated and flexible, with the ability to take initiative and succeed in a high-pressure environment
  • Proven success in P&L management—ability to drive revenues while maintaining cost controls
  • Track record of improving average check, upselling, and beverage program profitability
  • Knowledge of inventory systems, vendor negotiations, and cost-of-goods management
  • Strong understanding of guest feedback systems (Forbes, Medallia, etc.)
  • Experience driving guest engagement through F&B promotions and partnerships
  • Proficient in Microsoft Office Suite, with an aptitude and desire to learn new technology
Responsibilities
  • Direct everyday activity, plan and assign work ensuring you always have the right staffing numbers
  • Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
  • Train colleagues to make sure they deliver with compliance and to the standards we expect
  • Drive a great working environment for teams to thrive - linking up departments to create sense of one team
  • Promote teamwork and quality service through daily communication and coordination with other departments
  • Recommend or initiate any HR elated actions where needed
  • Make sure all food and beverage equipment is in operational condition and regularly cleaned
  • Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs
  • Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction
  • Analyze guest insights to identify and meet customer expectations and build on guest loyalty
  • Regularly communicate with guests to ensure expectations are met
  • Manage hotel food and beverage marketing programes and participate in and maintain system-wide food and beverage marketing programes and promotions
  • Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with the Executive Chef
  • Make sure food and drinks are secure and stored safely - always keep stock replenished to minimize waste
  • Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment
  • Other ad-hoc duties - unexpected moments when we have to pull together to get a task done
  • May also serve as manager on duty
  • Help prepare the hotel’s annual budget and the setting of departmental goals
  • Monitor budget and control expenses with a focus on food, beverage, and labor costs
  • Working with the catering office, identify additional sales opportunities to enhance revenue
  • Drive promotions that deliver great dining experiences for guests at a good value
  • Make sure credit and financial transactions are handled securely
  • This is the top food and beverage job in a large, luxury hotel. Supervises a large number of employees in multiple food and beverage outlets and kitchens, and banquet and convention facilities. Oversees multiple managers and supervisors.

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