Simplify Logo

Full-Time

Deal Desk Analyst

Confirmed live in the last 24 hours

Chainguard

Chainguard

51-200 employees

Provides fortified software delivery solutions

Cybersecurity
Crypto & Web3

Mid

Remote in USA

Category
Field Sales
Inside Sales
Sales & Account Management
Required Skills
Microsoft Azure
Sales
Salesforce
AWS
Google Cloud Platform
Requirements
  • 2-3 years of Deal Desk and/or Order Management experience within an Enterprise SaaS/B2b environment
  • Administrative experience with a CPQ and CLM tools a plus
  • Understanding with Marketplace offerings through AWS, GCP, and Azure (nice to have)
  • Strong business acumen, analytical and problem-solving skills, and demonstrated ability to partner with upstream GTM teams and other cross-functional departments
  • Highly organized, internal customer-focused and strong attention to detail
  • Ability to multitask and prioritize at times of high volume, and have schedule flexibility during End of Month and End of Quarter
  • Have an understanding of quote to cash process and sales contracts; proficient in identifying risks associated in deal terms and structures
  • Ability to travel for QBRs (1x per quarter)
Responsibilities
  • Establish initial set of process documentation for deal desk operational workflows
  • Provide end-to-end quote-to-signature support for Sales, including CPQ quote generation, assistance with pricing approvals, creation of order forms (OF) and ensuring accurate opportunity closure in company’s CRM (Salesforce)
  • Manage the Company’s quote queue and approval workflows while maintaining high standards of organization and attention to detail
  • Ensure forward deal momentum while providing excellent service to our Sales teams, as well as troubleshoot, escalate, and resolve issues with deal velocity especially during month and quarter end
  • Provide business pricing strategies, product knowledge, and analytical support to Sales for large, complex or non-standard deals
  • Administer the Company’s CPQ tool
  • Ensuring high-standards of accuracy and hygiene across systems (CPQ, CLM, CRM)
  • Drive Order Management to ensure seamless tracking of products across all internal systems
  • Collaborate with CS Operations on customer entitlement and fulfillment reporting
  • Identify, evaluate, and meticulously document Deal Desk process and procedure, while enabling stakeholders along the way
  • Cultivate strong relationships with Sales, Finance, Legal, and other cross-functional teams, acting as a key liaison for deal-related matters

Chainguard operates at the forefront of securing software delivery, specializing in minimal, distroless images and robust policy enforcement. This focus not only enhances supply chain transparency but also ensures compliance automation and integrity verification, critical in cloud-native environments. Employees at Chainguard are part of a proactive team that is pivotal in advancing cybersecurity measures, making it an excellent workplace for those passionate about innovative security solutions.

Company Stage

Series B

Total Funding

$116M

Headquarters

Kirkland, Washington

Founded

2021

Growth & Insights
Headcount

6 month growth

37%

1 year growth

86%

2 year growth

233%