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Full-Time

Deal Desk Analyst

Posted on 7/9/2024

Chainguard

Chainguard

51-200 employees

Conducts supply chain risk audits and assessments

Data & Analytics
Cybersecurity

Compensation Overview

$85k - $95kAnnually

+ Bonus

Junior, Mid

Remote in USA

Category
Inside Sales
Sales & Account Management
Required Skills
Microsoft Azure
Sales
Salesforce
AWS
Google Cloud Platform
Requirements
  • 2-3 years of Deal Desk and/or Order Management experience within an Enterprise SaaS/B2b environment
  • Administrative experience with a CPQ and CLM tools a plus
  • Understanding with Marketplace offerings through AWS, GCP, and Azure (nice to have)
  • Strong business acumen, analytical and problem-solving skills, and demonstrated ability to partner with upstream GTM teams and other cross-functional departments
  • Highly organized, internal customer-focused and strong attention to detail
  • Ability to multitask and prioritize at times of high volume, and have schedule flexibility during End of Month and End of Quarter
  • Have an understanding of quote to cash process and sales contracts; proficient in identifying risks associated in deal terms and structures
  • Ability to travel for QBRs (1x per quarter)
Responsibilities
  • Establish initial set of process documentation for deal desk operational workflows
  • Provide end-to-end quote-to-signature support for Sales, including CPQ quote generation, assistance with pricing approvals, creation of order forms (OF) and ensuring accurate opportunity closure in company’s CRM (Salesforce).
  • Manage the Company’s quote queue and approval workflows while maintaining high standards of organization and attention to detail.
  • Ensure forward deal momentum while providing excellent service to our Sales teams, as well as troubleshoot, escalate, and resolve issues with deal velocity especially during month and quarter end.
  • Provide business pricing strategies, product knowledge, and analytical support to Sales for large, complex or non-standard deals.
  • Administer the Company’s CPQ tool
  • Ensuring high-standards of accuracy and hygiene across systems (CPQ, CLM, CRM).
  • Drive Order Management to ensure seamless tracking of products across all internal systems.
  • Collaborate with CS Operations on customer entitlement and fulfillment reporting.
  • Identify, evaluate, and meticulously document Deal Desk process and procedure, while enabling stakeholders along the way.Cultivate strong relationships with Sales, Finance, Legal, and other cross-functional teams, acting as a key liaison for deal-related matters.

Chainguard specializes in managing risks in supply chains, particularly for software supply chains. The company conducts audits to identify risks and provides detailed reports with recommendations for improvement. They offer a curated base container image distro, which allows businesses to adopt secure software packages easily, and also provide supply chain observability services to track software origins and dependencies. Chainguard's goal is to help businesses effectively mitigate supply chain risks and enhance their overall security.

Company Stage

Series B

Total Funding

$116M

Headquarters

Kirkland, Washington

Founded

2021

Growth & Insights
Headcount

6 month growth

46%

1 year growth

117%

2 year growth

288%
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Simplify's Take

What believers are saying

  • Chainguard's recent $61 million Series B funding round indicates strong investor confidence and provides ample resources for growth and innovation.
  • The company's rapid headcount growth and strategic partnerships position it well for scaling operations and expanding market reach.
  • Innovations like the Speranza software signing system demonstrate Chainguard's leadership in advancing supply chain security technologies.

What critics are saying

  • The competitive landscape in supply chain risk management and cybersecurity is intense, requiring continuous innovation to maintain a competitive edge.
  • Economic uncertainties and a slowdown in VC investments could impact future funding opportunities and growth prospects.

What makes Chainguard unique

  • Chainguard's focus on software supply chain risk management and observability sets it apart from traditional supply chain risk management firms.
  • Their curated base container image distro offers a unique, secure, and efficient solution for businesses to manage their software supply chains.
  • Partnerships with organizations like Second Front Systems and contributions to open-source security initiatives highlight Chainguard's commitment to industry standards and innovation.

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