UX Analyst

About Us 

KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com 

Role Description 

Due to our continuing success, we now have an opportunity for a talented individual to join our UX team and support the delivery of UX and CRO work to out wide range of clients.

We are looking for an ambitious, highly organised and dedicated individual who is a strong team player and keen to continue their development within the field of User Experience.

Key Responsibilities 

Our UX team ensure that our clients’ websites are optimized to give users the best possible experience and make it easier for them to complete their on-site goals. Tasks include:

• Carry out UX Audits on client websites (and other digital assets), highlighting areas for improvements and suggestions for optimisation
• Carry out in-depth competitor analysis
• Setup, moderation and analysis of User Testing sessions, listening to and observing how users interact with websites
• Analysis of qualitative and quantitative data to identify user needs, pain points, and opportunities for improvement along the suer journey.
• Development of A/B testing hypotheses and planning of optimisation programmes
• Writing up and presenting back key findings and recommendations
• Collaborating with other team members, internal teams (especially our Design and Development teams) and stakeholders
• Contributing to the development and improvement of UX research processes and methodologies
• Staying up-to-date on the latest UX research trends and best practices

Desired Skills & Experience 

• Solid experience in working in UX or related field
• Experience in using analytics tools such as Google Analytics or HotJar etc.
• Excellent communication skills and the ability to work both independently and within a team
• Analytical and problem-solving skills
• Naturally inquisitive, questions why and looks beyond the data
• Comfortable working on multiple projects in a fast-­paced environment
• Proactive and positive attitude
• A passion for UX and a thirst to improve your knowledge & skillset
• Qualification in Psychology, Marketing or alternative relevant subject, e.g. UX design, HCI, computer sciences etc. desirable but not essential

Employee Transparency 

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands is an equal-opportunity employer and is committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. 

Please reach out to our Talent Inclusion Specialist Jess at [email protected] if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. 

THE PERKS 

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits:  

• Flexi–leave, with 25 days annual leave to be taken as the minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year  
• Free breakfast and free lunch  
• Early finish Fridays 
• Core Hours (Mon-Thurs, flexible start/finish times)   
• Retail discounts 
• Electric vehicle salary sacrifice car scheme 
• Wellbeing programme, including Headspace & flu jabs 
• Interest-free season ticket loan  
• Paid time off for Volunteering  
• Group Income Protection  
• Life Assurance  
• Private Medical Insurance or Health Cash Plan (dependent on level)  
• Group Personal Pension Plan with matched contributions from 3-6%  
• Generous Parental Leave & Pay   
• Independent mortgage advice  
• Financial education  
• Employee Assistance Programme  
• Free eye tests  
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!