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Associate Application Administrator
Engineering Systems
Posted on 1/11/2022
INACTIVE
Locations
Toronto, ON, Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
AWS
Confluence
Customer Service
JIRA
Git
Management
Requirements
  • Bachelor's degree in Management Information Systems, Computer Science, Computer Engineering, or another similar degree, or equivalent work experience
  • JIRA/Confluence administration experience
  • Advanced technical and analytical skills
  • Strong attention to detail, goal-oriented
  • Commitment to excellent customer service
  • Basic time management skills
  • Excellent verbal and written communication skills
  • Ability to work independently with minimal guidance in a fast-paced environment
Responsibilities
  • Provide day-to-day administrative support for multiple hosted applications (e.g. JIRA, Confluence, GitLab)
  • Triage and resolve issues reported by users in the various applications
  • Provision new users, manage workflows, manage system configuration, and general end-user assistance
  • Collaborate with the rest of the IT development teams to participate in projects and identify system improvements
  • Design, develop and test enhancements in alignment with internal business process requirements
  • Document all changes to applications per internal controls
  • Create technical documentation and conduct end-user training
  • Adhere to industry best practices for change and release management
Desired Qualifications
  • Working knowledge of Git repositories
  • Administration experience with testing tools
  • Familiarity with Agile methodologies
  • Experience with AWS
  • Experience with Single Sign-On (SSO) technologies such as Okta
Veeva Systems

1,001-5,000 employees

Cloud computing services for pharmaceutical companies.
Company Overview
Veep's mission is to help R&D, quality, and regulatory teams eliminate inefficiencies and bring high-quality, safe, sustainable products to market without compromising quality. The company builds cloud-based tools for pharmaceutical research.
Benefits
  • Parental leave
  • PTO
  • Free food
  • Health, dental, & vision insurance
  • Gym membership reimbursement
Company Values
  • Do the Right Thing
  • Customer Success
  • Employee Success
  • Speed