Accounts Receivable Team Lead
Posted on 3/27/2023
INACTIVE
Arrive Logistics

1,001-5,000 employees

Carrier and customer-centric logistics company
Company Overview
Arrive Logistics is defining a new standard for experience in freight, pushing the limits of what's possible for themselves and their partners every day.
B2B

Company Stage

Series B

Total Funding

$335.1M

Founded

2014

Headquarters

Austin, Texas

Growth & Insights
Headcount

6 month growth

-4%

1 year growth

0%

2 year growth

37%
Locations
Austin, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • Bachelor's Degree in Accounting, Finance or a related field
  • 3+ years experience in an Accounts Receivable role
  • 1+ year in a leadership role with the ability to train, lead and motivate others
  • Previous transportation experience preferred
  • Oracle NetSuite Experience
  • Expert knowledge of Microsoft Suite, with an emphasis on Excel
  • Demonstrated ability to take responsibility for area of assignment
  • Strong interpersonal skills and ability to interact with all levels of management and internal and external stakeholders
  • A natural problem solver, with a knack for developing solutions and the steps necessary to get there
  • Strong critical thinking, judgment and decision making skills
  • Self-starter with ability to work independently and as a team
  • Highly organized with excellent time management skills and a high degree of accuracy and attention to detail
Responsibilities
  • Lead team of reports on daily tasks. Participate in the selection and hiring process as needed; provide on-going training; evaluate performance; hold direct reports accountable; address any performance issues appropriately and timely. Input for hire, promotion, performance management and termination decisions are strongly valued
  • Establish and maintain effective and cooperative working relationships with sales and sales management. Hold regular meetings with CRS and sales managers to resolve past due accounts. Frequently analyze and report on outstanding receivables, including significantly past due accounts with Senior Sales Leadership
  • Track and maintain team level metrics and reports for a variety of data including attendance, productivity, aging, etc. Monitor and manage workflow and daily targets to ensure timely delivery of agreed SLA's. Manage escalations and performance management when total dollars of 61+ is greater than 10% of Total Aging
  • Identify, develop and implement improvements to current processes to improve team productivity and performance quality. Identify trends and guide the team to reduce A/R aging and optimize collections. Build strong relationships with customers and factoring companies in an effort to ensure all invoices are paid according to terms. Respond to customers on any collection related inquiries and manage escalations. Provide the Business Development team with an aging report and review weekly
  • Ensure customer invoices are accurate and issued timely. Investigate circumstances of non-payment; negotiate and resolve conflicts; follow through to satisfactory resolution resulting in expedited payments of outstanding invoices
  • Second-Level approver for $201-$2,500 RMAs
  • Create and manage SOPs for systems, processes and accounts. Provide final review of SOPs written by direct reports. Periodically review procedures for improvements and use knowledge of logistics, 3PL and company systems to suggest and implement efficiencies
  • This position directly supervises a team of Customer Relations reports