Full-Time
Posted on 6/20/2026
Technology-driven revenue cycle management for providers
$16 - $21.10/hr
Panama City, FL, USA
In Person
R1 RCM provides revenue cycle management solutions for healthcare providers, helping hospitals, health systems, and physician groups manage patient service revenue from registration to denials. It uses technology and automation to streamline front-end, middle, and back-end workflows, aiming to reduce costs and increase net patient revenue while improving the patient experience. The company differentiates by offering end-to-end RCM across the full revenue cycle under long-term contracts with performance-based incentives, consolidating vendors and enabling data-driven insights. Its goal is to reduce administrative waste and improve financial performance so providers can focus more on patient care.
Company Size
10,001+
Company Stage
IPO
Headquarters
Murray, Utah
Founded
2003
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R1 Phare OS: medical coding meets real-time adjudication. June 19, 2026 On June 18, 2026, R1 - the healthcare revenue management company that works with 95 of the top 100 U.S. health systems - announced two new capabilities inside its Phare OS platform: Payer Atlas and Phare Intelligence. The stated goal is to resolve claims "as care happens, not weeks later." That framing deserves attention, because it implies a fundamental shift in how medical coding fits into the revenue cycle. Why claims resolution takes so long. The typical claim lifecycle unfolds in a sequence that hasn't changed much in decades. A patient encounter is documented, a coder assigns diagnosis and procedure codes, the claim is constructed and submitted, a payer reviews it against a policy rulebook, and - weeks later - a payment or denial arrives. At each handoff, information is translated from one language to another: clinical to coding, coding to claim, claim to payer interpretation. That translation chain is where friction accumulates and denials are born. Payers and providers have historically operated from different data models, and every mismatch in how a clinical fact is coded versus how a payer expects to see it documented creates the conditions for a rejection. Medical coders sit at one of the most consequential translation points in that chain. Payer Atlas: 1,500 payer connections at scale. The first new Phare OS capability is Payer Atlas, a proprietary intelligence layer with more than 1,500 payer connections and more than 600 million payer transactions processed annually. The premise is that payer behavior - what gets denied, under what circumstances, and by which plans - is learnable when you have enough transactional data. Payer Atlas converts that accumulated intelligence into prospective guidance that providers can act on before a claim is submitted. In practice, this means code combinations can be pre-validated against known payer behaviors at the point of coding. For medical coders, that creates a qualitatively different kind of feedback loop. Instead of learning that a claim was denied three weeks ago, the system can flag in real time that a particular code pair tends to trigger a medical-necessity denial with a specific payer in a specific service line. The correction happens before the claim leaves the building. Phare Intelligence: reading the entire medical record. The second new capability, Phare Intelligence, addresses the most persistent limitation of AI-assisted coding tools: their reliance on structured data fields and keyword matching rather than the full clinical narrative. Phare Intelligence reads the entire medical record - unstructured notes, operative reports, discharge summaries, pathology findings - and interprets the record holistically to produce: * Accurate medical necessity determinations linked to clinical evidence in the record * ICD-10-CM diagnosis codes and procedure codes derived from full clinical context * Appeal justifications grounded in specific documentation from the patient's record * Flags for documentation gaps that could affect adjudication before the claim is submitted The distinction matters because clinical documentation rarely maps neatly to code descriptions. A surgical note might describe a complication in plain language without using ICD-10 terminology. A discharge summary might reference a comorbidity that changes DRG assignment, but only if the reader processes the entire document rather than scanning for keywords. Phare Intelligence is designed to catch those cases - the ones where coding accuracy depends on reading what a clinician actually wrote, not just matching structured fields. As Dr. Martin Seneviratne, Co-CEO of R37 (R1's AI innovation lab), put it in the announcement: "The revenue cycle has been stuck in a reactive, transactional model for decades, with providers and payers locked into an expensive back-and-forth that serves neither." What real-time adjudication means for medical coders. The long-term vision behind Phare OS - real-time adjudication - would compress the claim lifecycle dramatically. Rather than coding completing an encounter, a claim being submitted, and corrections happening weeks later in response to denials, the system would align clinical documentation, coding, and payer policy in or near real time. A claim would be effectively adjudicated before it reaches the payer, because every factor that influences payer decisions has already been addressed. For medical coders, that shift creates both new constraints and new value. The window for catching errors narrows. The expectation shifts from fixing denials reactively to preventing them prospectively. Coders who understand how payer logic maps to coding decisions - not just how to assign codes - will be the ones best positioned to add value in that environment. Coding review becomes a real-time quality control function rather than a pre-billing audit task. The scale that makes payer intelligence actionable. Phare OS is currently live across R1 customer organizations representing more than $76 billion in Net Patient Revenue. That scope gives R1 something most point solutions cannot offer: a transaction dataset large enough to make payer behavior genuinely predictable at the code level. With 600 million payer transactions flowing through Payer Atlas each year, patterns that would be invisible to a single health system - a payer's tendency to deny a specific E&M level for a particular diagnosis, for instance - become detectable and actionable intelligence across the platform. This is the infrastructure play behind real-time adjudication. Coding accuracy at scale isn't just about knowing the guidelines; it requires knowing how specific payers respond to specific code combinations in specific service lines. That knowledge requires transaction data at a volume that individual health systems rarely accumulate on their own. What CDI teams should watch. If Phare Intelligence reads entire records to generate codes and medical necessity determinations, the completeness and clarity of clinical documentation becomes more consequential than ever. Vague language in an operative note doesn't just create coding risk - it creates adjudication risk at the moment a claim enters the system. CDI teams that have focused on documenting principal diagnosis and CCs for DRG optimization will need to expand their frame to include the full clinical narrative that AI tools now consume directly. The shift underway is from documentation as a billing prerequisite to documentation as the primary data input for an AI-driven adjudication system. Getting documentation right the first time is no longer just about compliance - it is the mechanism by which real-time adjudication becomes possible. Preparing for the next phase of revenue cycle. The R1 Phare OS update signals where the broader market is heading, even for organizations that aren't R1 customers. Payer-specific coding intelligence is becoming a baseline expectation, not a differentiator. Full-record reading is supplanting keyword matching as the standard for AI-assisted coding. And real-time adjudication is the benchmark against which revenue cycle performance will increasingly be measured. Medical coders who understand both the clinical context and the payer landscape - and who can work alongside AI tools rather than around them - are best positioned for that transition. Medikode's automated medical coding platform is built for exactly this shift, combining AI-assisted coding with real-time accuracy feedback so providers are prepared as the industry moves toward real-time adjudication.
R1, a healthcare revenue management company, has launched new AI-powered solutions for accounts receivable recovery and denials management built on its Phare OS platform. The company announced the expansion at the Becker's Healthcare Meeting in Chicago. The AR Recovery solution has delivered approximately $1 billion in annual recovery for customers with a five-day reduction in cycle time. The Denial Management system has increased cash collection by 15% on average, with revenue recovery in as little as 30 days. Phare OS, launched in October 2025, is described as healthcare's first revenue operating system. In live deployments, 95% of DRG-V recommendations are validated by coders, identifying over $250 in expected incremental revenue per discharge. Providence, one of the largest US health systems, is now deploying the platform. R1 is expanding its AI engineering headcount by 70% to support continued development.
Heller places Chief Information Security Officer for Powerfleet. Apr 2, 2026 9:00:01 AM Heller was retained to recruit a Chief Information Security Officer for Powerfleet, a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data, irrespective of source, and delivers actionable insights to help companies save lives, time, and money. For this role, we identified Michael "Mick" Palmer, who most recently served as Vice President, Deputy Chief Information Security Officer at R1 RCM. Palmer holds B.S. and M.S. degrees from Roosevelt University.
R1 RCM and Heidi have announced a strategic partnership integrating Heidi's AI scribe technology into R1's Phare Revenue Operating System to improve reimbursement accuracy for healthcare providers. The collaboration connects clinical documentation with revenue management to address physician administrative burden and revenue loss. Heidi, supporting over 2.7 million visits weekly, captures clinical details during physician workflows. R1's Phare system translates this information into accurate, compliant claims. The integration will provide Heidi users with visibility into payer policies, prior authorisation rules and insurance eligibility at the point of care, whilst optimising notes for accurate coding and billing. The partnership aims to reduce down-coding, missed billable procedures and medical necessity denials, allowing physicians to focus on patient care whilst healthcare organisations improve revenue recovery through higher-quality documentation and faster claim processing.
R1 and Heidi announce strategic partnership to improve revenue capture for physician groups and healthcare organizations. March 10, 2026 Bringing reimbursement accuracy into the clinical workflow. Chicago and New York City, March 10, 2026 - R1, the leader in healthcare revenue management, and Heidi, the leading AI-powered care partner, today announced a strategic partnership. Together, R1 and Heidi will combine clinician focused documentation workflow with revenue management technology to link care delivery and reimbursement processes for providers across the healthcare ecosystem. Today, physicians are confronted by administrative complexity and busy work, while inefficiency in the translation between clinical documentation and the revenue cycle leads to revenue loss for healthcare providers. This partnership addresses both sides of the problem by connecting clinical and financial intelligence, creating an integrated operating layer that orchestrates the care-to-cash continuum. Heidi, the most adopted ambient AI scribe globally, supports more than 2.7 million visits a week by capturing comprehensive clinical details directly within the physician workflow. R1, through its Phare Revenue Operating System, translates this clinical intelligence into accurate and compliant claims. The result is a system that allows physicians to focus on practicing medicine and healthcare organizations to avoid denials, prevent defects, and improve revenue recovery. Together, R1 and Heidi are focused on accurately capturing the scope and complexity of the work physicians perform and ensuring providers capture the full value of the care they provide. Heidi users will see greater visibility into payer policy information, prior authorization rules and insurance eligibility information at the point of care. Notes written in Heidi will be optimized to ensure accurate coding and billing, reducing the risk of down-coding, missed billable procedures and medical necessity denials. Revenue cycle practitioners will see higher-quality documentation entering billing workflows, with faster claim processing and improved reimbursement predictability. Historically, healthcare providers have relied on fragmented solutions to address individual steps in these workflows. R1 and Heidi are closing the gap between documentation and revenue, moving the industry towards a fully integrated Revenue Operating System. "By integrating Heidi Health's technology into R1's Phare Revenue Operating System, we're bringing revenue intelligence directly into the physician workflow," said Joe Flanagan, Chief Executive Officer of R1. "Healthcare organizations can reduce clinical burden and improve financial performance, capturing the full value of care with a reimbursement operating system that is precise, compliant and efficient." "Clinicians should be able to focus fully on their patients and have confidence that the system around them will handle the rest," said Dr. Thomas Kelly, Co-Founder and Chief Executive Officer of Heidi. "Revenue management companies have historically had limited integration with clinicians, while scribe companies have lacked system-level payer data. This important partnership changes that. By connecting R1's payer intelligence directly with Heidi's platform at the point of care, we can deliver real-time billing and authorization guidance the moment it matters. Together we can close a gap that costs the whole system billions." About R1. R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: r1rcm.com. About Heidi. Heidi is building an AI Care Partner, with a mission to double the world's healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence - giving clinicians access to trusted medical research to support clinical decision at the point of care - and Comms, a calls function that enables healthcare teams to coordinate patient communications. Together, these capabilities support various aspects of the clinical workflow, enabling clinicians to focus on providing quality patient care. Heidi supports more than 2.5 million consults each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund - Latitude, Possible Ventures, and Archangel. Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001. Contacts. Joele Frank, Wilkinson Brimmer Katcher Eliza Rothstein / Madeline Jones [email protected] This content is served by a third party, go.cloudmed.com. If enabled, go.cloudmed.com may collect information about your activity.