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Full-Time

Field Sales Representative

Posted on 9/6/2024

Alarm.com

Alarm.com

1,001-5,000 employees

Integrated smart security solutions for businesses

Enterprise Software
Cybersecurity
Consumer Goods

Junior, Mid

Harrisonburg, VA, USA

Category
Field Sales
Sales & Account Management
Required Skills
Sales
Customer Service
Requirements
  • 2+ years of experience in field sales preferred
  • The ability to communicate with customers and vendors, both in writing and verbally, in a clear, professional manner
  • A self-starter capable of operating independently
  • Strong people skills; natural customer service orientation and disposition – candidate must enjoy working with clients and supporting internal customers in the organization
  • Excellent problem-solving skills
  • The ability and commitment to meet deadlines, even during high volume periods
  • Flexible and positive attitude that fosters team spirit
  • Experience using Microsoft Outlook, Excel, and Word
  • Ability to travel locally up to 80% of the time in order to engage with dealer partners and customers
Responsibilities
  • Serve as the lead point of contact for Building36 partners in the assigned territory
  • Build and maintain strong, long-lasting client relationships
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Collaborate with sales team to identify and grow opportunities within territory
  • Sell Building36 technology solutions to HVAC customers via our partner channel
  • Interact with customers about available services and solutions
  • Act as the escalation point for technical issues after both partner’s internal technical team and the tech support team have attempted to resolve any issues
  • Provide product support and installation trainings to partners in order to increase sales
  • Gather feedback from partners and partner customers on how we can improve our product and processes
  • Represent Building36 at various industry trade shows and events
  • Stay up to date with new Building36 product release features to properly respond to partner inquiries
  • Working within the sales organization to facilitate customer success
  • Work with CSRs and Dispatch to maximize calendar with quality homeowner leads
  • Other duties as assigned

Alarm.com offers smart security solutions for businesses by integrating security, lighting, locks, video surveillance, and energy management into a single app. This allows small to medium-sized businesses to efficiently monitor and control their premises while benefiting from features like video monitoring and energy-saving smart thermostats. Unlike competitors that focus on individual security aspects, Alarm.com provides a comprehensive system that addresses multiple needs. The company partners with authorized service providers to deliver customized solutions and generates revenue through equipment sales and ongoing service fees.

Company Stage

Series B

Total Funding

$164.5M

Headquarters

Tysons, Virginia

Founded

2000

Growth & Insights
Headcount

6 month growth

2%

1 year growth

1%

2 year growth

18%
Simplify Jobs

Simplify's Take

What believers are saying

  • The release of the new 8-channel SVR demonstrates Alarm.com's commitment to continuous product innovation and meeting market demands.
  • The growing market for smart security and home energy management systems presents significant growth opportunities for Alarm.com.
  • Strategic partnerships, such as with All Secure, enhance Alarm.com's market reach and credibility in providing state-of-the-art security solutions.

What critics are saying

  • The competitive landscape includes major players like ADT, Amazon, and Honeywell, which could impact Alarm.com's market share.
  • The complexity of integrating multiple systems (security, energy management, etc.) could lead to technical challenges and customer dissatisfaction.

What makes Alarm.com unique

  • Alarm.com offers an integrated system that combines security, lighting, locks, video surveillance, and energy management into a single app, unlike competitors who may offer these services separately.
  • Their business model of partnering with authorized service providers ensures customized solutions and a steady revenue stream through ongoing service fees, setting them apart from DIY security solutions.
  • The focus on small to medium-sized businesses and commercial enterprises allows Alarm.com to tailor their offerings to meet the specific needs of these clients, unlike broader market competitors.
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