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Full-Time

Patient Access Programs Operations Specialist

Posted on 6/21/2024

SmithRx

SmithRx

201-500 employees

Pharmacy benefits platform reducing drug costs

Data & Analytics

Junior

Plano, TX, USA

Category
Inventory Management
Procurement & Sourcing
Quality Control & Compliance
Operations & Logistics
Required Skills
Communications
Salesforce
Excel/Numbers/Sheets
Requirements
  • High School diploma
  • 2+ yrs of experience in healthcare or health systems operations function
  • Proficiency in Mac, MS-Office, G-Suite
  • Proficiency in Excel and Google Sheets
  • Experience using Salesforce Service Cloud or other CRM tool is a plus
  • High attention to detail
  • Excellent verbal and written communication skills
  • Self-starter with ability to multitask, prioritize, and manage time effectively
  • Ability to organize and prioritize multiple deadlines and work independently
  • Passion for helping people
  • Passion for delivering high quality results
Responsibilities
  • Conduct audits on program builds across adjudication platforms
  • Accurately maintain the program database updated and current based on business needs
  • Assist with aggregating data for Patient Access program billing, and invoicing
  • Managing and updating program drug lists and spreadsheets
  • Contact/make outbound calls to pharmacies to reprocess claims for medications as needed
  • Execute digital communication outreach campaigns
  • Coordinate incoming emails from pharmacy partners and internal teams with the expectation of resolution
  • Provide exceptional support in daily operations of the Patient Access Programs
  • Special projects, general support other ad hoc duties as assigned

SmithRx is revolutionizing pharmacy benefits with its Drug Acquisition Platform (DAP), leveraging innovative sourcing pathways and agile 21st-century technology to drive down drug costs for self-insured employers. The DAP operates independently from insurance companies and pharmacies, ensuring 100% alignment with customers and reducing the complexity and cost of pharmacy benefits for America's employers and patients.

Company Stage

Series C

Total Funding

$98.7M

Headquarters

San Francisco, California

Founded

2016

Growth & Insights
Headcount

6 month growth

10%

1 year growth

59%

2 year growth

287%