Secure Data Enclave Program Coordinator

Department

F&A ITS - Architecture, Integration and Security

About the Department

ITS collaborates with campus partners to support the mission of the University of Chicago through the consistent delivery of high-quality solutions and services.   We provide secure, stable, and reliable infrastructure and applications to support the mission of the University.   We support and enable faculty research and teaching with the effective use of technology.   We simplify the technology experience for faculty, students, alumni, and staff, and we ensure technology is mobile-friendly and accessible.   We identify, manage, and mitigate the technology risks of the University.  

Job Summary

The Secure Data Enclave (SDE) Program Coordinator is responsible for the management of the SDE Service as well as for the ongoing development and enhancement of its services. The Program Coordinator works closely with SDE stakeholders to maintain its policies, procedures, standards and related documentation. The SDE Program Coordinator provides consultative services to faculty, principal investigators, and administrative staff across the University who need assistance to address the security and privacy requirements for their research projects. This role involves ensuring compliance with security policies, collaborating with various departments, and providing guidance on best practices for secure data management.

The SDE Program Coordinator will report to the Chief Information Security Officer within ITS and will work in close coordination with the Research Computing Center (RCC).

Responsibilities

• Consults with the University research community to evaluate and enhance the design of the SDE service to meet the data privacy and security requirements of the data providers.
• Collaborates with other RCC and SDE stakeholders to provide a complete and cohesive service to faculty, PI’s and related research staff.
• Consults with PI’s and researchers to help them develop solutions that satisfy the data use agreements associated with their research proposals and awards.
• Provides expertise and guidance in security with best practices.
• Designs and implements secure infrastructure solutions for HPC and research data environments.
• Prepares for and/or lead recurring SDE governance meetings with leadership for the SDE.
• Meets regularly with ITS and RCC management and staff to monitor SDE utilization and trends.
• Maintains the Secure Data Enclave web site, related knowledge base articles, training materials and communication plans.
• Plans and coordinates research security training programs for faculty, staff, and other researchers.
• Collaborates with the Research Computing Center, IT Services, and University Research Administration to facilitate secure data management.
• In conjunction with the RCC, identifies issues impacting the successful operation of the SDE, and monitors the pipeline of requests for SDE services. Manages SDE performance and adherence to service level agreements.
• Provides periodic reporting on SDE activities, utilization, and performance to leadership.
• Monitors adherence to SDE security and privacy policies.
• Assists in preparation of proposals to expand and enhance SDE services to meet the needs of the University.
• Assists in developing capital and operating expense budgetary proposals as requested.
• Solves complex problems relating to user security needs and supports the implementation of procedures to accommodate them. Ensures that the user community understands and adheres to necessary procedures to maintain security.
• Uses a deep understanding of IT expertise to develop and implement security and compliance policies, guidelines, and safe practices for university-wide computing and networking systems.
• Guides communications with users to understand their security needs and supports the implementation of procedures to accommodate them. Ensures that user community understands and adheres to necessary procedures to maintain security.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Education:

• Bachelor’s degree.

Experience:

• Minimum five years of experience at a research 1 university.
• Background in research computing is highly desirable.
• Skilled with IT infrastructure, security and strategic planning.
• Familiarity with sensitive data management considerations and standards.
• Knowledge of data security and privacy standards.

Preferred Competencies

• Strong understanding of security frameworks and compliance requirements.
• Business Acumen, knowledgeable about current and possible future policies, practices, trends, technology and information affecting business and organization. Understands or can quickly learn the key activities, risks, and performance objectives of the business activities of the University.
• Customer Focus, dedicated to meeting the expectations and requirements of customers; solicits first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Initiative and Innovation, pro-active approach and interest in problem-solving.
• Display creative approach to everyday problems, ask good questions, and stimulate ideas.
• Offer creative ideas for improvements and solutions to problems.
• Collaborative, builds effective relationships with others.
• Works effectively as a member of a department and/or project team.
• Open to assistance and willing to assist others.
• Puts success of team above own interest.
• Professional, internalizes and acts on organizational mission and goals.
• Works effectively across organization and campus community.
• Active interest in the University and IT in higher education.
• Take personal ownership of professional development.
• Values and respects differences.
• Proven ability to manage multiple concurrent projects serving multiple constituencies and sponsors.
• Decision-making /problem-solving – generates pragmatic approaches to addressing issues, challenges, and opportunities.
• Analyzes problems effectively.
• Develops and implements effective solutions. Makes sound business decisions in a timely manner.
• Budget Management – effectively plan, develop, and manage a budget.
• Plan for capital needs 2-5 years into the future. Focus on delivering high quality service, needs of the key stakeholders, end- users, service orientation, organizational communications and getting results.
• Listening and Communications – build partnerships/relationships through listening for understanding.
• Excellent communication and collaboration skills.
• Proven ability to manage multiple concurrent projects serving multiple constituencies and sponsors.

Working Conditions

• Sit for short or extended time periods.
• Stand for short or extended time periods.
• Bend, crouch, or stoop.
• Extensively use computer.
• Make repetitive wrist, hand, or finger movements
• Position is fully remote.

Application Documents

• Resume/CV (required)
• Cover Letter (required)

Job Family

Information Technology

Role Impact

Individual Contributor

Scheduled Weekly Hours

37.5

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Salary

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FLSA Status

Exempt

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Pay Range

$96,050.00 - $113,000.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history.A conviction does not automatically preclude University employment.Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.