Full-Time

Director of Network Operations

Confirmed live in the last 24 hours

Metropolis

Metropolis

501-1,000 employees

Technology-driven facility management for parking

Automotive & Transportation
Enterprise Software
Real Estate

Compensation Overview

$175k - $205kAnnually

Senior, Expert

Los Angeles, CA, USA

Hybrid role; preference for candidates local to New York City, Los Angeles, or Nashville.

Category
Network Administration
IT & Security
Required Skills
Computer Vision
Linux/Unix
Requirements
  • 10+ years of experience in network or production systems operations, with at least 5 years in a leadership role.
  • Strong expertise in network protocols, Linux systems engineering, and computer vision infrastructure.
  • Demonstrated experience in large scale network and production systems.
  • Proven track record of managing and leading a high-performing technical operations team.
  • Excellent project management skills, with the ability to oversee multiple projects and prioritize effectively.
  • Strong communication and interpersonal skills.
  • Experience bridging highly technical explanations with non-technical executive audiences is necessary.
  • Certifications such as CCNP, CCIE, or equivalent are highly valued.
  • Experience in a high-growth or technology-driven company.
  • Preferred local to New York City, Los Angeles or Nashville area. Remote for the right candidate.
Responsibilities
  • Develop and lead the network and production systems operations strategy aligned with business objectives.
  • Lead, mentor, and develop a team of network engineers, systems engineers, and automation development, ensuring high performance and growth.
  • Conduct analysis and implement improvements to maintain optimal health and efficiency of physical network and production systems distributed across sites throughout the US.
  • Proven hands on experience building and maintaining large scale, world class alerting and monitoring systems.
  • Establish and manage an effective incident response protocol, ensuring rapid response and resolution of both network and production system issues.
  • Implement and manage solutions for monitoring, deploying, and maintaining computer vision hardware across diverse environments.
  • Collaborate with technical and business teams to plan and implement scaling for both network and production systems to accommodate growth.
  • Manage the operational budget, making cost-effective decisions regarding resources, tools, and technology investments.
  • Collaborate with network and hardware vendors, negotiate SLAs, and manage vendor performance.
  • Proactively implement opportunities to enhance operational efficiency, productivity, and effectiveness.
  • Some travel will be required for critical launch success, corporate meetings, etc. (25% Travel expected)

Metropolis focuses on improving facility management, particularly in the parking sector, by using computer vision technology to facilitate checkout-free payments. This technology allows drivers to park and pay without the need for traditional payment methods, making the process more efficient. Metropolis serves a variety of clients, including real estate owners and valet services, and operates in over 360 cities across North America, processing more than $4 billion in payments each year. What sets Metropolis apart from its competitors is its integration of payment solutions with facility management services, which not only enhances the parking experience but also increases asset productivity for its clients. The company's goal is to streamline parking operations and create revenue opportunities for its clients through its advanced technology and services.

Company Stage

Series C

Total Funding

$1.2B

Headquarters

Santa Monica, California

Founded

2017

Growth & Insights
Headcount

6 month growth

21%

1 year growth

33%

2 year growth

39%
Simplify Jobs

Simplify's Take

What believers are saying

  • Metropolis processes over $4 billion in payments annually, indicating strong market presence.
  • Recent $167 million funding round supports expansion and technological advancements.
  • Acquisition of SP Plus Corporation broadens capabilities and market reach.

What critics are saying

  • Increased competition from established players like BMW-owned ParkMobile.
  • Integration challenges from the $1.5 billion SP Plus acquisition.

What makes Metropolis unique

  • Metropolis uses AI and computer vision for seamless, checkout-free parking payments.
  • The company integrates its platform into field operations for enhanced asset productivity.
  • Metropolis serves diverse clients, including real estate owners and valet services.

Help us improve and share your feedback! Did you find this helpful?