Manager of Customs Compliance and Transportation

Groundworks is seeking a talented Manager of Customs Compliance and Transportation to join our tribe in Virginia Beach, VA!

In this role, you will oversee domestic transportation between our distribution centers, suppliers, and branches across the US and Canada. You will also shape and oversee importing processes with a focus on compliance and efficiency.

This is a great opportunity to build a department from the ground up, have a true voice in process creation, and provide tremendous value to a top-performing growing business.

Job Responsibilities

• Define and lead strategic initiatives related to Customs compliance and domestic and international transportation activity with key providers including Customs brokers, over-the-road carriers, ocean carriers, NVOCCs, and drayage carriers.

• Develop and implement a compliance program ensuring Groundworks adherence to all applicable Customs and other governmental regulations.

• Collaborate with carriers to secure the most optimum freight rates to support Groundworks objectives.

• Manage all day-to-day Customs and transportation-related activities.

• Drive cost out of our end-to-end transportation and customs spend.

• Manage or otherwise lead the research and assignment of harmonized tariff schedule (HTS) numbers for both U.S. and Canada as well as export control classification (ECCN) for new and existing product updates and maintain a product database with classification justifications.

• Ensure accurate product country of origin and country of origin labeling text for products.

• Partner closely with all internal stakeholders; Distribution, Fulfillment, Field Operations, Inventory,

• Manufacturing, and Procurement to understand their needs and requirements pertaining to transportation.

• Develop and maintain service provider and carrier KPI scorecards to be used in monthly, quarterly, and annual performance discussions.

• Develop standard methodologies to drive operational consistency, standardization, and value to the business.

• Responsible for executing an annual transportation RFQ.

• Serve as a go-to partner and strategic thought leader for all shipping projects related to transportation.

• Identifies transportation process improvement opportunities through strategic thinking, critical thinking, and analysis.

• Be a trusted advisor by developing and maintaining effective relationships with key stakeholders to support business needs.

• Identify and execute strategic initiatives to ensure ability to meet future growth.

Qualifications

• Must be a licensed Customs Broker

• Degree in Logistics or Supply Chain related field required or applicable work experience preferred.

• 5-7 years of experience in Customs and domestic/international transportation.

• 3+ years of management experience in a similar role.

• Understanding and working knowledge of import and export regulations for the U.S. and foreign countries. Including EAR, CCL, ICC Incoterms, ISF, HTSUS, and Schedule B product classification.

• Excellent verbal and written communication skills.

• Strong analytical and financial leadership skills.

• Consistent history of surpassing objectives and delivering exceptional results.

• Must be willing to travel up to 35%.

• Proficient in Microsoft Office products. Excel super user required.

• Ability to work well autonomously and within a team environment.

• Self-motivated with critical attention to detail, deadlines, and reporting.

• Continuous improvement mindset, including the ability to innovate and simplify legacy processes.

• Experience in project management, budget, and predictive cost analytics.

• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization.

• Proven record of taking ownership and driving results.

Working Conditions

The Manager of Customs Compliance and Transportation will spend most of their time in the office in Virginia Beach, VA with medium noise level. Will occasionally travel to distribution, manufacturing, and warehouse

environments.

What we provide for our employees

• Competitive base compensation with lucrative bonus potential

• Equity

• The best-in-class training programs

• Advanced leadership training opportunities

• Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match after applicable waiting periods

• Paid time off including 6 holidays after applicable waiting period

Groundworks is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization. 

With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as a Top Workplaces USA company and offering employee ownership for everyone, we’re building something that just can’t be replicated. And we’re on a mission to change an industry like never before! 

We’re unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. We’re proud to be the Groundworks Tribe!

Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset – their home.

When customers choose a local Groundworks company, they can feel confident they’re hiring the trusted local experts who will ensure the job’s done right.

When you choose Groundworks, you’ll join thousands of Tribemates who are making history.