Full-Time

IT Service Delivery Lead

Sotheby’s

Sotheby’s

1,001-5,000 employees

Contemporary art & collectibles platform

Consumer Goods

Senior

Remote

Requirements
  • Experience leading IT teams directly for an IT consulting firm or Managed Service Provider
  • Experience managing internal technical teams or contracted relationships on the client side
  • Experience tracking progress towards SLAs and suggesting methods of improved measurements and tracking
  • Experience driving telecoms and network projects
  • Understanding of auction operations, live events, and e-commerce business
Responsibilities
  • Oversight and evaluation of global IT services provided by MSPs
  • Balancing stakeholder needs to drive improvements to IT services
  • Alignment with IT and Operations leadership teams to understand IT needs
  • Representation of IT as a senior leader in London headquarters and other sites in EMEA
  • Creation and facilitation of processes and meetings to maintain and improve IT services
  • Management of supporting vendor relationships and related budgets
  • Driving projects and initiatives to improve IT services
  • Collaboration with infrastructure leads to understand the impact of systems and technical changes to end users
  • Maintenance of hardware inventory under the latest standards and recommendation of changes to improve employee experience

Established in 1744, Sotheby’s is the world’s premier destination for art and luxury. Sotheby’s promotes access, connoisseurship and preservation of fine art and rare objects through auctions and buy-now channels including private sales, e-commerce and retail. Our trusted global marketplace is supported by an industry-leading technology platform and a network of specialists spanning 40 countries and 50 categories, which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Interiors, among many others.

Company Stage

N/A

Total Funding

$4M

Headquarters

New York, New York

Founded

1744

Growth & Insights
Headcount

6 month growth

0%

1 year growth

11%

2 year growth

15%