Full-Time
Property Adjuster I
Erie Insurance Group
Property, casualty, and life insurance provider
Compensation Overview
$56.4k - $90k/yr
Erie, PA, USA
Remote
Residence in Erie County, Pennsylvania or nearby; remote from home.
 Operations & Logistics (1) |
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- High School Diploma or GED and two years of claims handling experience, or equivalent required; or High School Diploma or GED and successful completion of Erie Insurance sponsored formal education; or Bachelor’s Degree required.
- Incumbent must live in territory assigned unless a change is approved by the company.
- Position requires incumbent to serve on catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.
- Willingness to pursue and complete Technical Learning Center Training required.
- Valid driver’s license and good driving record required.
- Contacts Policyholders regarding property claims within level of authority.
- Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates.
- Evaluates and makes recommendations regarding coverage of claims.
- Handles property claims within designated authority.
- Sets and maintains adequate reserves.
- Obtains and reviews reports, statements, records and related materials as required.
- Evaluates information to determine coverage and total value of claim.
- Determines payments and issues checks or declines payment as required.
- Documents claim files and submits final report to file for closure.
- Identifies subrogation situations and initiates appropriate action.
- Services assigned territory and brings assigned claims to conclusion.
- Interacts with Agents and district sales managers on matters of mutual concern.
- Handles property claims involving damages or coverage.
- May handle litigated claims, including negotiating with plaintiff attorney, or coordinates litigation with defense counsel as required.
- Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims.
- Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation.
- Successfully completes Technical Learning Center Training within one year of hire date.
- Participates on Catastrophe Team when required.
- Successful completion of AIC 33 and AIC 35 preferred.
- Willingness to obtain and maintain any required licenses.
Erie Insurance Group provides property and casualty insurance and life insurance through a network of independent agents in 12 states and the District of Columbia. It offers personal auto, commercial auto, homeowners, commercial multi-peril, and life coverage, with customers paying premiums to obtain protection and policies issued by local agents who assess risk and handle claims. The company relies on a strong financial position (A+ from A.M. Best) to support its underwriting and claims payments, and it differentiates itself with a broad agent network that gives localized service. Its goal is to provide reliable, locally accessible insurance coverage across its markets, helping customers protect their property, vehicles, and lives.
Company Size
N/A
Company Stage
IPO
Headquarters
Erie, Pennsylvania
Founded
1925
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Simplify's Take
What believers are saying
- Hyland AI deployment transforms 80% unstructured content into operational intelligence across 7M policies
- Management fee revenue grew 8.2% year-over-year driven by policy issuance and renewal
- 2026 FIRE Accelerator with ValueMomentum cultivates AI talent for human-led workforce enablement
What critics are saying
- A.M. Best downgraded Long-Term ICR due to underwriting deterioration and volatility
- Scattered Spider group targets insurers with 40–60% breach probability in 6–12 months
- ERIE stock underperforms Dow, eroding market confidence and limiting equity capital access
What makes Erie Insurance Group unique
- Exclusive independent agent network ensures strong local presence and customer relationships
- A.M. Best A+ (Superior) rating signals superior financial strength and stability
- Focus on 12 states and DC enables concentrated market expertise and service depth
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
Pension
401(k) Company Match
401(k) Retirement Plan
Family Planning Benefits
Fertility Treatment Support
Professional Development Budget
Wellness Program
Company News
Holly McMillin Insurance Group is proud to announce its new partnership with Erie Insurance! Holly McMillin Insurance Group is thrilled to share some exciting news! Beginning July 15, Holly McMillin Insurance Group will officially begin offering Erie Insurance products to clients throughout Kentucky and Virginia. Even more exciting, Holly McMillin Insurance Group is proud to be the only independent insurance agency in Bourbon County, Kentucky, appointed to represent Erie Insurance. This new partnership allows Holly McMillin Insurance Group to bring one of the nation's most respected insurance companies to its clients while continuing to offer the personalized service and independent advice Holly McMillin Insurance Group is known for. Why Erie Insurance? For nearly a century, Erie Insurance has built a reputation for outstanding customer service, financial strength, and exceptional claims handling. Erie consistently receives high marks for customer satisfaction and is known for offering comprehensive coverage with competitive pricing. Whether you're shopping for auto insurance, homeowners insurance, life insurance, or business insurance, Erie provides innovative coverage options designed to protect what matters most. The Advantage of Working with an Independent Insurance Agency At Holly McMillin Insurance Group, Holly McMillin Insurance Group is proud to be an independent insurance agency. That means Holly McMillin Insurance Group work for you - not one insurance company. Unlike captive agencies that only offer a single carrier, Holly McMillin Insurance Group compare coverage and pricing from Erie Insurance along with more than 10 premier insurance companies to help you find the right protection for your needs and budget. Holly McMillin Insurance Group proudly offer: * Auto Insurance * Homeowners Insurance * Life Insurance * Farm Insurance * Commercial Insurance * Umbrella Insurance * Rental Property Insurance Its goal is simple: provide personalized advice, competitive pricing, and exceptional service before, during, and after the sale. Serving Clients Throughout Kentucky and Virginia Although its office is located in Paris, Kentucky, Holly McMillin Insurance Group proudly serve individuals, families, farms, and businesses across Kentucky and Virginia. Whether you're looking to insure your first home, protect your growing business, safeguard your farm, or review your current policies, Holly McMillin Insurance Group'd love the opportunity to earn your business. Ready to Compare Your Insurance? Beginning July 15, Holly McMillin Insurance Group'll be accepting quotes through Erie Insurance. If you've been curious whether you're receiving the best value on your insurance, now is the perfect time for a complimentary review. Holly McMillin Insurance Group'll compare your current coverage with Erie Insurance and its other premier carriers to make sure you're getting the protection you deserve. Holly McMillin Insurance Group look forward to helping even more families and businesses protect what matters most with the addition of Erie Insurance. July 7th, 2026 Disclaimer: This material is for informational purposes only. All statements herein are subject to the provisions, exclusions and conditions of the applicable policy, state and federal laws. For an actual description of coverage, terms and conditions, please refer to the applicable insurance policy or check with your insurance professional. The illustrations, instructions and principles contained in the material are general in scope and, to the best of its knowledge, current at the time of publication.
Hyland helps Erie Insurance turn unstructured content into action to support nearly 7 million policies. WESTLAKE, OH - June 1, 2026 - The unstructured content challenge in insurance is one of the most acute in any industry, and the data is striking. With nearly 7 million policies in force as the 12th largest auto insurer and 11th largest home insurer in the US, Erie Insurance is no stranger to these challenges, with some 80% of the company's documents falling under the category of unstructured content. This includes the millions of documents in the form of emails, text documents, research, legal reports, voice recordings, and more that insurers rely on to process claims. To help overcome this challenge, Erie Insurance is partnering with Hyland, deploying the Content Innovation Cloud to AI-enable the company's unstructured content and turn it into trusted operational intelligence at scale. As a global leader in enterprise content management (ECM) and the pioneer of the content-powered agentic enterprise for highly regulated, document intensive industries such as insurance, Hyland is helping ERIE transform unstructured content into governed, AI-ready intelligence. By activating this content foundation, Hyland enables ERIE to operationalize information across the enterprise - empowering teams to accelerate informed decision making. "Hyland has been a tremendous partner for Erie Insurance as we evolve into a more human-led, AI-enabled organization focused on better serving our customers," said Partha Srinivasa, EVP, CIO & Enterprise Services at Erie Insurance. "With the Content Innovation Cloud, we're activating our unstructured content at enterprise scale and transforming it into operational intelligence that helps our teams work more efficiently, make more informed decisions, and better supports employees, agents, and customers." Turning unstructured content into insurance intelligence at scale This enterprise deployment of the Content Innovation Cloud further builds the long-standing relationship between Hyland and Erie Insurance, with the company currently using Hyland OnBase as its core ECM repository. With this deployment, ERIE is extending that foundation through the Content Innovation Cloud to federate and activate unstructured content, delivering the governed context needed to support AI driven decisions. Hyland's ability to support enterprise unstructured content at scale, with governance enabled through security, permissions, and access controls, was a key factor in ERIE's selection. The platform supports ERIE's efforts to modernize content management without disruption, accelerate time to value, and advance expense reduction priorities. "Insurance organizations are entering an era where AI must do more than summarize and suggest; it must operate safely inside mission critical processes," said Jitesh S. Ghai, CEO at Hyland. "ERIE's strategy is exactly what we see leading insurers prioritizing: unify and govern the content foundation, unlock intelligence from unstructured data at scale, and then put that intelligence to work through agentic automation. With the Content Innovation Cloud orchestrated on an OnBase foundation, ERIE is building the trusted path from content to business acceleration." ERIE's expanded deployment is intending to leverage Hyland's Content Innovation Cloud to: * Process nearly 10 million documents annually, automating ingestion and extraction across departments like claims, including inbound and outbound subrogation. * Leverage ERIE's unstructured data at enterprise scale, processing 1 billion pages over the first three years, with the potential to scale up to 700 million pages annually. This will help transform raw content into AI-ready, contextualized information that can support analytics and downstream automation. * Improve process efficiency and business intelligence across ERIE's unstructured content, while preserving the security, permissions, and governance required for regulated insurance operations.
The Erie Revitalization Investment Fund has invested in two local companies: $100,000 in INTAG and $200,000 in Fixed HHS. The fund was established in September with $250,000 contributions each from Erie Insurance and Ben Franklin Technology Partners. INTAG is a sustainable agriculture company that converts fish waste into high-quality fertiliser, working with the Grow Erie facility in Savocchio Park. The technology helps increase growing seasons from three to four or five per year. Fixed HHS, founded by Desiree and Bob Troutner, is an app-based service connecting homeowners with contractors for small jobs. Since launching in 2022, it has served several thousand customers in Erie and Crawford counties. The investment will fund expansion into Mercer County, with eventual plans for national growth.
Independent insurance agent vs. Captive agent: what is the difference? When shopping for insurance, you will encounter two types of agents: independent agents and captive agents. Understanding the difference can save you time and money. What is a captive agent? A captive agent works for one insurance company and can only sell that company's products. State Farm agents, Allstate agents, and Farmers agents are all captive. If their company's rates are not competitive for your situation, they cannot offer you an alternative. An independent agent (like Vallie Insurance) represents multiple insurance carriers. Vallie Insurance can compare rates and coverage from several companies to find the best fit for your needs. Vallie Insurance work for you, not the insurance company. Key advantages of independent agents. * Choice: Vallie Insurance shop multiple carriers so you do not have to. * Competitive rates: Vallie Insurance can find the best price by comparing options. * Advocacy: Vallie Insurance work for you during the claims process, not the insurance company. * Convenience: One agent handles all your policies, even when they are with different carriers. * Local knowledge: Vallie Insurance understand Greeneville and East Tennessee. Why Vallie Insurance? As an independent agency, Vallie Insurance partner with trusted carriers like Erie Insurance and Progressive to deliver the right coverage at the right price. Vallie Insurance has been serving Greeneville since 2000 with a 4.9-star Google rating. Call Vallie Insurance to experience the independent agent difference.
Looking for an insurance broker near me? Here are 5 reasons to shop multiple carriers at once. Posted by Maki Insurance Group on March 5, 2026 When you start searching for an "insurance broker near me," you aren't just looking for a phone number or a physical office in Indiana, Illinois, Michigan, or Wisconsin. You are looking for a partner who understands the local landscape: someone who knows that a homeowner in Grand Rapids faces different risks than a business owner in downtown Chicago or a family in Indianapolis. In the modern insurance market, the "set it and forget it" mentality is a thing of the past. As rates fluctuate and carrier risk-acceptance changes, the real value lies in flexibility. That is where Maki Insurance Group steps in. As an independent insurance brokerage, Maki Insurance Group don't work for a single insurance company; Maki Insurance Group work for you. By partnering with over a dozen of the nation's top-rated carriers: including AAA, Safeco, Progressive, Erie, and Travelers: Maki Insurance Group provide an unmatched level of choice. Here is a deep dive into why shopping multiple carriers at once is the smartest move you can make for your personal and professional protection. 1. Access to specialized coverage that fits your specific profile. One of the biggest misconceptions in the insurance industry is that all policies are created equal. In reality, different insurance companies have "appetites" for different types of risks. One carrier might offer the most comprehensive and affordable coverage for a new driver, while another might be the industry leader for high-value homes or classic car collections. When you work with an independent insurance broker, you aren't forced into a one-size-fits-all box. For instance, if you are looking for professional liability or errors and omissions insurance, some carriers specialize specifically in medical professions, while others are better suited for architects or consultants. By shopping multiple carriers, Maki Insurance Group can match your specific profession or lifestyle with a carrier that has spent decades perfecting coverage for that exact niche. 2. Uncovering substantial savings through healthy competition. Price isn't everything, but it certainly matters. Every insurance carrier uses its own proprietary algorithm to determine your premium. These algorithms take into account hundreds of variables, from your zip code and credit history to the age of your roof or your driving record. Because these formulas are different for every company, the price for the exact same level of coverage can vary by hundreds, or even thousands, of dollars. Shopping multiple carriers at once forces these companies to compete for your business. When Maki Insurance Group run a quote at Maki Insurance Group, Maki Insurance Group is not just checking one price. Maki Insurance Group is looking at AAA, Safeco, Progressive, Erie, and Travelers simultaneously. This strategic approach often reveals discounts that you might not even know you qualify for: such as specialized discounts for certain professions, alumni associations, or even the safety features on your vehicle. Furthermore, the "loyalty discount" at a single carrier is often a myth. Statistics show that people who shop their insurance every few years often find better rates than those who stay with the same carrier for a decade. With a broker, you can shop without the hassle of re-entering your data ten different times. 3. The power of choice: more options, less compromise. If you walk into a store that only sells one size of shoes, you have to hope that size fits your feet. If you work with a captive agent (an agent who only sells for one company), they have no choice but to sell you that company's product, even if it isn't the best fit for you. As an independent brokerage, Maki Insurance Group offers an extensive catalogue of options. Maki Insurance Group provide: * Personal Insurance: Auto, Home, and Renters insurance. * Business Insurance: General Liability, Workers Compensation, and Surety Bonds. * Life Insurance: From Term Life to Mortgage Protection Insurance. Thanks to its relationship with multiple carriers, such as Erie and Travelers, if your policy has a change in rates or terms, Maki Insurance Group can easily move you to another carrier without you having to find a new agent. You keep your relationship with Maki Insurance Group, and Maki Insurance Group handle the heavy lifting of switching the backend provider. 4. Customized solutions for complex lives. Life is complicated. You might have a small business you run from home, a rental property in Wisconsin, and a teen driver in Illinois. A single carrier might be great at the home and auto bundle but terrible at providing key person employee insurance for your growing business. Working with an independent broker allows Maki Insurance Group to "mix and match." We can place your business insurance with a carrier that specializes in commercial risks while keeping your personal life insurance with a provider that offers the best long-term stability. This flexibility ensures that you aren't overpaying for "add-on" coverages from a company that doesn't really specialize in them. Its team includes experts like Kelly Maki, Nick Lameka, Brena Rosenquist, Samantha Newbeck, and Stephanie Shaffer takes the time to understand these complexities to build a truly bespoke protection plan. 5. Leveraging the unique strengths of each carrier. Every insurance company has a "personality" or a unique value proposition. For example: * Progressive is often cited for its ease of use and industry-leading technology. * Erie Insurance is legendary for its "Golden Rule" customer service and rate stability. * Travelers offers incredibly robust options for complex commercial needs. * AAA brings the peace of mind associated with one of the most trusted names in American travel and safety. By shopping multiple carriers, you can decide what matters most to you. Is it the lowest monthly premium? Is it a carrier with a 24/7 claims response team? Or is it a company that has a physical office in your local Indiana community? When searching for an insurance broker, you are looking for the ability to prioritize these strengths. Why Maki Insurance Group is your best local choice. Licensed in Indiana, Illinois, Michigan, and Wisconsin, Maki Insurance Group is more than just a brokerage; Maki Insurance Group is members of your community. Maki Insurance Group understand the specific state laws and insurance requirements that vary across state lines. Its team of dedicated professionals is committed to providing a professional yet personal experience. Maki Insurance Group don't just hand you a quote and disappear. Maki Insurance Group explain the "why" behind the numbers. The advantage of the "multi-carrier" Review. When you contact Maki Insurance Group for a quote, Maki Insurance Group perform a comprehensive review: * Needs Assessment: Maki Insurance Group determine exactly what you need to protect (and what you don't). * Market Scan: Maki Insurance Group run your profile through its network of 12+ top-rated carriers. * Comparison: Maki Insurance Group present you with the top options, highlighting the differences in coverage and cost. * Ongoing Support: Maki Insurance Group stay with you. If your rates go up next year, Maki Insurance Group is already proactive in looking for your next best option. Start your quote today. Finding the right insurance shouldn't feel like a second job. Whether you are a first-time homebuyer, a seasoned business owner, or looking for life insurance to protect your family's future, Maki Insurance Group is here to simplify the process. Experience the freedom, savings, and personalized service that comes with working with an independent insurance broker. Ready to see how much you could save or how much better your coverage could be? * Get Started: Request a Secure Quote * Have Questions? Send Maki Insurance Group a Message * Learn More: Visit its Main Website to explore its full range of personal, business, and life insurance products. Your search ends here. Let Maki Insurance Group do the shopping for you.