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Sr Org Development Specialist
Confirmed live in the last 24 hours
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Leadership
Management
PowerPoint/Keynote/Slides
Requirements
  • A minimum of 5 years of experience in training coordination, project coordination, program coordination, project management, or equivalent experience
  • Proficiency in Word, Excel, PowerPoint, and Outlook
  • Execution Focus: Take initiative to find solutions and follow through until problem is resolved
  • Nimble Learning: Actively learn and adapt a “can do” attitude and be proactive about taking action
  • Collaborates: Take initiative and ownership in executing responsibilities
  • Self-Development: Show curiosity and a desire to build new capabilities
  • A minimum of 5 years of experience in user experience design, program coordination, project management, or equivalent experience
  • Experience leveraging metrics and feedback to drive enhancements and improvements
  • A track record of driving success across various programs and tools
  • Experience working with technology teams to roll out new tools
  • Proficiency in Word, Excel, PowerPoint, and Outlook
  • Execution Focus: Take initiative to find solutions and follow through until problem is resolved
  • Nimble Learning: Actively learn and adapt a “can do” attitude and be proactive about taking action
  • Collaborates: Take initiative and ownership in executing responsibilities
  • Self-Development: Show curiosity and a desire to build new capabilities
Responsibilities
  • This person will join the Performance Management & Careers team, part of the Talent Development team in the People function. We're looking for someone to come in and take real ownership of people-focused enterprise-wide tools, such as those related to Goals, Quarterly Growth Conversations and Feedback. Because we want these technologies and processes to run smoothly, we are looking for someone who knows how to design great user experiences, that not only meet the needs of the business, but also support ServiceNow as we continue to grow. At the same time, maintaining strong attention to detail and helping drive processes and enhancements are key elements of this role
  • We use a lot of technology here at ServiceNow so we're looking for someone who is savvy with technology and understands the NOW platform and all it's possibilities. While we would love for you to already have a good understanding of our world, it's OK if you don't. We'll teach you! We sort of love talking about this stuff all day. We want you to be as excited as we are about delivering on the platform and being customer zero. That's going to mean you'll be driving continual improvements, testing and reporting!
  • Part of delivering a great user experience relies on how well the various tools and programs connect to one another. You will be overseeing a suite of tools and making sure they create a holistic employee journey that supports our employees in their career development
  • As programs and tools are being set up and rolled out, you will bring strong expertise in establishing valuable success metrics and you understand what the best methods are for collecting feedback from our users. You will use this knowledge to continuously iterate and enhance our tools and processes, to drive the best possible user experience
  • Serve as our ambassador and provide excellent customer service: Take ownership in creating an outstanding first contact for our employees, managers and leaders. Communicate info and promote our programs and services. Partner with internal colleagues and teams and participate in promotional campaigns and events
ServiceNow

10,001+ employees

Digital workflows
Company mission
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations.