Full-Time
VP – Client Service
Restaurant and C-Store
Updated on 5/9/2024
Co-innovates transformative digital experiences
Senior, Expert
Philadelphia, PA, USA
- 14+ years of client service, digital sales, social media, digital media, and account management experience
- Excellent business acumen
- Strong communicator with all levels of leadership, management, and staff
- Outstanding executive presence, presentation, and negotiation skills
- Experience managing relationships in leveraging a global delivery team
- BA/BS degree or equivalent consulting agency experience preferred
- Oversee a strategic client account comprising $12MM+ in revenue
- Promote strong partnerships and establish trusted relationships with key decision-makers in client organizations, including C-suite
- Deliver client-focused solutions that align with their business goals and objectives
- Support the growth of the clients’ business through new ideas, utilizing agency and network resources
- Provide independent thinking to clients and internal teams to suggest new, unexplored solutions to client challenges; identify new opportunities and strategies to explore
- Partner with other disciplines to evolve agency workflow as necessary to meet challenges unique to the business
- Actively solicit feedback from clients, strategic partners, and leaders across the team
- Protect and grow agency revenue stream by demonstrating agency value consistently and proactively with clients
- Resolve client revenue challenges or any client relationship disparities toward a financially positive and client-building solution
- Independently assess team make-up; identify gaps and optimizations necessary to deliver an optimal client experience
- Mediate internal and client issues as necessary
- Coach, mentor, and grow the next level of leaders
- Serve as an internal and external spokesperson for Bounteous
- Take a proactive approach to self-development; identify opportunities for growth, improvement, and enhancement
Bounteous specializes in co-innovating with ambitious brands to create transformative digital experiences, leveraging strategic partnerships and platform expertise. Their focus on co-innovation drives the development of innovative digital solutions for their clients, utilizing advanced technologies and methods.
Company Stage
Private
Total Funding
N/A
Headquarters
Chicago, Illinois
Founded
2003
6 month growth
↑ 0%1 year growth
↓ -4%2 year growth
↓ -10%Benefits
Award-winning culture
World-class, Fortune 500 engagements
Professional growth opportunities
Flexible working hours
Take-what-you-need vacation
Competitive benefits
Continuing education
Volunteer programs
Ample snacks