OCR Administrator

Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their “uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.

The OCR Administrator maintains and updates the Optical Character Recognition (OCR) software to ensure timely & accurate processing of invoices.  The position requires ongoing maintenance, interaction with IT & service provider as well as base knowledge of Accounts Payable operations. The OCR Administrator reports to the Senior Accounts Payable Manager.

Essential Functions and Responsibilities

• Administrates the application which runs OCR technology for Accounts Payable
• Works with Accounts Payable department, IT business analysts, software vendor and other technical team members to maintain solutions for workflow, document collaboration, imaging/OCR capture and indexing
• Maintains documentation on system configuration updates made within application
• Creates and delivers of training materials for other support teams
• Escalates service interruption issues when necessary
• Communicates with third party vendor support organizations
• Executes and documents the results of software systems maintenance
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all training sessions and meetings
• Ability to perform “Physical Requirements” as explained below
• Other duties as assigned

Qualifications

• Ability to work cooperatively with others
• Ability to maintain confidentiality
• Ability to read, write and speak English effectively
• Ability to communicate effectively both written and verbally
• Ability to work effectively, maintain composure and make decisions in stressful situations
• Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines
• Ability to perform both standard and intermediate spreadsheet functions using Microsoft Excel
• Proficiency in windows-based computer programs to include e-mail, internet and word processing applications
• Strong computer skills and ability to learn new computer applications
• General knowledge of mathematics and accounting principles

Education:

• High School Diploma or GED equivalent, Some College Preferred

Experience:

• Three years of Accounts Payable experience, direct experience with support of Document Imaging Scan and Capture solutions
• 1-2 years customer-facing work experience in a hospitality or finance environment