Sr. Associate / Lead / AM

Job Description for Sr. Associate / Lead / AM - Logistics

Position: Sr. Associate / Lead / AM - Logistics

Location: Mumbai / Gandhinagar

Job Type: Full-time

Reports to: SCM Head

About the Role: The Sr. Associate / Lead / AM - Logistics role is for an individual with exposure to warehouse & logistics operations, EXIM (Export-Import) operations, a solid understanding of SAP system entries for supply chain management (SCM) tasks, exceptional data entry capabilities, strong customer coordination skills, and the ability to negotiate effectively. The Logistics Executive will play a pivotal role in supporting our logistics and supply chain functions while actively engaging with internal stakeholders & customers and ensuring smooth operations.

Key Responsibilities:

EXIM Support:

Assist in various aspects of export and import operations, including documentation, customs compliance, and shipping coordination.

Collaborate with senior team members to ensure compliance with EXIM regulations and processes.

SAP System Entries for SCM:

Utilize the SAP system to input and manage supply chain-related data, including inventory tracking, order processing, and logistics documentation.

Work closely with the SCM team to ensure accurate and timely data entries.      

Data Entry and Documentation:

Maintain meticulous records of shipments, orders, and relevant documentation.

Ensure data accuracy and completeness in all logistics and supply chain records.

Warehouse operations:

Physical verification of all the inventory items done every month  at all the regional locations.

Send weekly reports on inventory, check with the billing team & get confirmation of billable items.

Inventory Audit and physical audits for PAN India.

Handling freight forwarders, CHA & transporters. 

Provide exceptional customer service, promptly addressing customer concerns and inquiries.

Negotiation Skills:

Collaborate with suppliers, carriers, and other stakeholders to negotiate favorable terms for transportation, shipping, and logistics services.

Strive to achieve cost-effective solutions while maintaining high service standards.

Problem Solving and Troubleshooting:

Identify and resolve logistics-related challenges, working to minimize delays and disruptions in the supply chain.

Escalate issues to appropriate teams when necessary and assist in implementing corrective actions.

Qualifications and Skills:

Bachelor's degree in Logistics, Supply Chain Management, Business, or a related field.

4+ years of experience in logistics & supply chain management roles, preferably within solution integration or a technology-driven business.

Limited experience in EXIM operations is a plus.

Familiarity with SAP or other ERP systems for supply chain and logistics data entry.

Excellent data entry skills with a strong emphasis on accuracy and attention to detail.

Strong interpersonal and communication skills for effective customer coordination.

Basic negotiation skills to engage with suppliers and service providers.

Problem-solving mindset and ability to work collaboratively in a team environment.

Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

Ability to prioritize tasks and manage time efficiently in a fast-paced setting.