Full-Time
Sales & Service Technician
Groundworks
201-500 employees
Foundation repair and basement waterproofing services
Compensation Overview
$120k/yr
Entry, Junior
Nashville, TN, USA + 1 more
More locations: La Vergne, TN, USA
Hybrid
The job is hybrid, requiring both remote work and in-person presence in the Nashville area.
- High school diploma or GED or equivalent experience
- A valid, non-restrictive Driver's License is required
- Execute appointments scheduled with customers
- Travel to customers' home based on assigned appointments
- Build long-term relationships with customers and professionally represent the company
- Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
- Perform annual customer maintenance visits, examining work previously completed
- Perform reactive service appointments, diagnose, and fix any issues
- Install additional products purchased by the customer as necessary
- Adhere to safety regulations and procedures when carrying out responsibilities
- Examine solutions installed by the company and determine potential warranty or non-warranty work
- Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
- Other duties as assigned
- 1 or more years of proven sales experience preferred but not required
- Construction/Home Improvement experience preferred
- Proven customer relations experience preferred
Groundworks specializes in residential services focused on home repair and improvement, particularly in foundation repair, basement waterproofing, concrete lifting, and crawl space encapsulation. The company operates through a network of local branches across the United States, providing direct-to-consumer services. Homeowners can request free inspections to identify issues, after which Groundworks offers estimates for their patented solutions. Unlike many competitors, Groundworks emphasizes a direct relationship with homeowners, ensuring personalized service and tailored solutions for structural repair and property maintenance. The company's goal is to enhance the safety and longevity of homes by addressing critical issues that affect their foundations and overall integrity.
Company Size
201-500
Company Stage
Growth Equity (Non-Venture Capital)
Total Funding
N/A
Headquarters
Virginia Beach, Virginia
Founded
1993
Simplify's Take
What believers are saying
- Groundworks is expanding its presence in the Western U.S. with recent acquisitions.
- The company is tapping into the growing demand for eco-friendly home solutions.
- Groundworks benefits from increased consumer awareness due to home improvement shows.
What critics are saying
- Increased competition from local players may erode Groundworks' market share.
- Rapid growth through acquisitions may lead to operational inefficiencies.
- Economic downturns could reduce consumer spending on home improvement projects.
What makes Groundworks unique
- Groundworks offers patented solutions for foundation repair and waterproofing.
- The company provides free inspections to diagnose issues and offer estimates.
- Groundworks operates a direct-to-consumer model with a network of local branches.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Paid Vacation
Paid Holidays
Equity Ownership
Company News
VIRGINIA BEACH, Va., Dec. 04, 2024 (GLOBE NEWSWIRE) -- Groundworks®, North America’s leading and fastest growing foundation and water management solutions company, today announced its acquisition of Yellowstone Structural Systems in Bozeman, MT. This acquisition continues the company’s recent expansion into the Western U.S. and marks its first office in Montana.“Groundworks continues to expand our western footprint to build the first national foundation services business. Montana is an exciting, growing market with unique soil conditions, and Groundworks understands the importance of providing homeowners in this region with reputable foundation services,” said Matt Malone, founder & CEO of Groundworks. “Today, we extend our industry-leading solutions and world class customer service into Montana and Wyoming
North America’s leader in foundation and water man
Clarke Basement Systems is a Toronto-based provider of crawl space structural repair, foundation repair and basement waterproofing services.
VIRGINIA BEACH, Va., June 24, 2024 (GLOBE NEWSWIRE) -- Groundworks®, the nation’s leading foundation and water management solutions company, announces its expansion into Southern California with the acquisition of EagleLIFT in Rancho Cucamonga, CA. This marks the third Groundworks office in California in under a year, a substantial step in the growth of both residential and commercial services.“Groundworks continues our expansion along the west coast with the addition of EagleLIFT,” said Matt Malone, founder & CEO of Groundworks. “EagleLIFT brings years of local expertise and quality service in Southern California, coupled with a strong commercial presence in both California and Nevada.”For over 20 years, EagleLIFT has specialized in managing complex foundation, concrete and soil stabilization projects for residential homes and commercial facilities. As a certified engineering contractor, EagleLIFT performs soil-densification, fills voids that threaten the integrity of a building, and lifts and levels a structure back to grade. EagleLIFT will primarily serve homeowners throughout Southern California but will continue to provide commercial services across California, Nevada and Arizona.“Partnering with Groundworks will deliver outstanding value to our customers, with its robust tech-forward solutions and capital resources as a growing company,” said Cliff Frazao, President of EagleLIFT. “We share a commitment to transparency, quality and excellence in customer service, as well as in our dedication to the valued experts on our team
VIRGINIA BEACH, Va., May 22, 2024 (GLOBE NEWSWIRE) -- On the heels of its recent international expansion, Groundworks®, North America’s leading foundation and water management solutions company, announces its second location in Canada. The company has acquired Edmonton, Alberta, based PolyLevel Alberta Corp. Groundworks now operates over 70 offices across 35 states and 2 countries.“We are eager to continue providing our solutions to more homeowners across Canada,” said Matt Malone, founder & CEO of Groundworks. “PolyLevel Alberta Corp. is an outstanding company with a track record of delivering high-quality solutions and is the ideal partner as we continue our strategic growth and reshape the home services industry across North America.”Since 2015, PolyLevel Alberta Corp. has supported homeowners across the Edmonton area with concrete lifting, polyurethane injection, interior slab leveling, pool deck repair and more