Senior Manager - Account Executive

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

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The Mobile B2B Account Executive (AE) will be a market business leader driving enterprise and mission-oriented mobility solutions to meet client requirements in a dynamic environment. The role will focus on maintaining and growing business, and ensures an excellent client experience at all times. The role will be key in the development of near-term and long-term solution and GTM strategies, execution of multiple marketing approaches and collaboration on product and technical roadmaps.

The Account Executive is responsible for securing new revenue and growing Samsung market share within SEA’s Mobile B2B Business Unit. Will set customer engagement strategy in tight coordination with Mobile B2B leaders, other key accounts, product, marketing, and engineering managers. Team member is an experienced, driven professional and industry expert, proven self-starter, and core team player who understands the Retail vertical and partner eco-system and can clearly articulate the value that Samsung brings to enterprise customers and technology partners.

This position will need to bring existing customer and technology vendor relationships, develop and maintain strong business relationships with key decision makers across Samsung’s Mobile B2B Sector, as well as identify and qualify business opportunities, and position Samsung for pursuit.

Role and Responsibilities

Key Responsibilities

• Position Samsung’s mobile portfolio to increase Samsung’s market share and revenue in assigned accounts quarterly and annually.
• Understand and leverage the customer’s funding and budgeting process to secure wins.
• Develop relationships with the Retail, Hospitality and F&B Industry (Top Retailers in US) end customers/users/decision makers and influencers of – mobility operations to agency C-level (CIO, CTO, CISO).
• Collect requirements, identifying viable solutions, overcoming barriers, educating decision makers and their teams, such that Samsung solutions are the preferred technologies in response to customer requirements and enable Samsung to scale.
• Segment accounts based on budgets, requirements and prioritizing business objectives.
• Maintain acute awareness of Samsung and competitor market share in assigned accounts.
• Identify, specify and lead enablement activities required to support your accounts.
• Develop account and agency campaigns resulting in measurable market share growth
• Develop and execute key account strategies and customer-oriented engagement plans.
• Manage a qualified quarterly Pipeline (at least 3X)
• Programmatically manage accounts: orchestrate communications, assess market and competitor trends, promotion development, and training as required to stimulate awareness and facilitate customer procurement of Samsung's Hardware, Solutions and Services.
• Manage Account Business Opportunities (BO), 100% accuracy in managing BO portfolio in Salesforce.
• Create account plans through visual tools (PowerPoint etc) and present to leadership
• Perform long range planning (1 to 3 years) to drive revenue growth by increasing product placement, driving customer satisfaction and overall market share growth against assigned revenue/market share targets
• Mobilize internal and external resources in response to customer requirements necessary to drive growth and solutions.
• Maintain working knowledge of Samsung Mobile Hardware and Software and the Android operating system including Android for Enterprise.

Minimum Qualifications

• Bachelor's Degree preferred with 8+ years of solution procurement or relevant sales experience and account management is required.
• If no BS degree, 10+ years of relevant experience.
• Track record of hitting annual targets (>$30M) in mobility hardware and software annually as individual contributor.
• Demonstrated expertise and experience with enterprise mobility, mobility solutions, and mobile device managed Android devices.
• Familiarity with contracts or the application in response to annual growth goals
• Knowledge of, ability to research budgets for IT and mobility and key programs and agencies requiring mobility solutions
• Demonstrated success developing and executing strategic account plans
• Must be able to work without supervision as well as with existing Go-To-Market team
• Strong verbal and written communication skills; able to articulate and tailor “Samsung Value”
• Excellent organizational and planning skills
• Strong reasoning skills; ability to analyze data, trends and provide recommendations that drive strategic account/business plan development and action.
• Ability to travel to meet Customers (up to 75% of the time)
• The ability to move and transport equipment (under 75lbs) is required
• Experience and knowledge of working with the Salesforce (CRM) platform
• Microsoft Office skills – PowerPoint, Word and Excel skills are a must. Must be able to develop detailed PowerPoint presentations that tell a story; advanced Word & Excel use

Preferred Qualifications:

• Understanding of principles of program and project management preferred

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

Skills and Qualifications

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Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.